Michael Hernandez
Farmersville
Summary
Dependable team member with a strong focus on customer engagement and safety procedures. Proven ability to enhance customer satisfaction while maintaining a clean and efficient work environment.
Overview
6
6
years of professional experience
Work History
Hardlines Team Member
Walmart
Murphy, TX
05.2026 - Current
- Assisted customers in locating products, enhancing overall shopping experience.
- Maintained clean and safe work areas, adhering to company safety protocols.
- Collaborated with team members to execute promotional displays and merchandising strategies.
- Increased efficiency by assisting with inventory management tasks such as receiving shipments, organizing stockrooms, and replenishing merchandise on the sales floor.
Closing Shift Manager
Marvel Carwash
Sachse, TX
01.2022 - 03.2026
- Supervised closing shifts, ensuring operational efficiency and staff adherence to protocols.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Maintained cleanliness standards throughout the store by delegating tasks effectively among team members during the closing shift.
- Improved customer satisfaction by efficiently managing the closing shift and ensuring all tasks were completed on time.
- Developed strong rapport with repeat customers by providing excellent service consistently throughout their visits.
Cook
Chipotle
Wylie, TX
01.2021 - 11.2021
- Prepared ingredients and assembled menu items according to standard recipes.
- Collaborated with team members to ensure timely service during peak hours.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Operated kitchen equipment, including grills and fryers, adhering to safety protocols.
Education
High School Diploma -
Wylie High School
Wylie, TX05-2023
Skills
- Customer engagement
- Safety procedures
- Merchandise display
- Teamwork
- Friendly and helpful
- Inventory management
- Customer service
- Honest and dependable
- Dependability
- Customer support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hardlines Team Member
Walmart
05.2026 - Current
Closing Shift Manager
Marvel Carwash
01.2022 - 03.2026
Cook
Chipotle
01.2021 - 11.2021
High School Diploma -
Wylie High School