Michael Higgins
Clinton,WA
Summary
Dynamic professional with extensive experience at Ken's Korner Red Apple, excelling in cash handling and team leadership. Proven ability to enhance workflow efficiency and maintain high accuracy in order processing. Skilled in forklift operation and problem-solving, consistently ensuring a safe and productive environment while delivering exceptional customer service.
Overview
19
19
years of professional experience
Work History
P.I.C.
Ken's Korner Red Apple
09.2017 - Current
- Knowledge of all departments to cover shifts and breaks at anytime need be.
- Handling of cash through out shift including maintaining lotto system, end of the day deposit and safe count.
- Delegate work flow and keep work team running smoothly
- keep the store running safely and addressing anything issues, locking down store at end of the day.
- Demonstrating good customer service and keeping a positive attitude
- Placing orders for departments, receiving and stocking shelves
- The ability the multi task and do numerous things at one time
Line Cook
Cozy's Roadhouse
06.2012 - 02.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Work in a very fast pace environment with multiply things going on around with safety as top priority.
Order Processor /Warehouse Shipping Clerk
Cables Unlimited
06.2006 - 08.2011
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Performing all shipping duties including picking and packing orders, shipping programs making sure orders are shipped ona timely manor.
- Running end of the day reports for sales department, keeping up on inventory counts and extreme focus to detail
- Operating multiple types on fork lifts and freight machines, loading and unload semi trucks safely.
- Minimized shipment errors by carefully checking orders against packing slips before dispatching packages.
- Input order information into system and updated customer accounts to document and track customer orders.
Education
High School Diploma -
James Logan High School
Union City, CA06-1997
Skills
- Cash handling
- Order processing
- Inventory management
- Team leadership
- Problem solving
- Forklift operation
Timeline
P.I.C.
Ken's Korner Red Apple
09.2017 - Current
Line Cook
Cozy's Roadhouse
06.2012 - 02.2017
Order Processor /Warehouse Shipping Clerk
Cables Unlimited
06.2006 - 08.2011
High School Diploma -
James Logan High School
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