Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Michael Hilfigure

Gilbert,AZ

Summary

Results-driven production professional prepared for demanding roles in manufacturing and operations management. Proven track record of enhancing production efficiency and maintaining high-quality standards. Focused on team collaboration and adaptability to changing project needs, with strong skills in process optimization and leadership.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Parts Manager

Crash Champions
05.2025 - Current

Production Manager

Crash Champions
03.2023 - 05.2025
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.

Parts Manager

Service King
03.2019 - 03.2023
  • Dependable in a shipping and receiving setting
  • Effectively staying organized in a fast-paced environment
  • Reliably keeping in contact with vendors through phone calls and email
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.

Team Member

Epic Valet
01.2019 - 01.2019
  • Have great customer service skills and be communicative with other team members and managers on duty
  • Keep keys and paperwork safe and organized for maximum efficiency
  • Developed strong cooperative relationships with coworkers and managers.

Lot Manager

Porsche Chandler
01.2018 - 01.2019
  • Performed monthly audits for vehicle inventory
  • Parked vehicles in visually appealing ways to attract customer attention and increase sales.
  • Performed required processes for preparing vehicles for sale and for delivery to customer
  • Upheld strict quality control standards by inspecting incoming vehicles thoroughly for damage or defects prior to placing them on the lot.

Bottle Changer

Kelly Services
01.2018 - 01.2018
  • Performed daily audits on clean room cleanliness while keeping safety the number one priority
  • Completed chemical bottle changes in a safe and productive manner

BOH Prep/Line Cook

Native Grill and Wings
01.2015 - 01.2018
  • Kept food items stocked up for both lines and FOH
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.

Prep Cook

Vintage 95
01.2017 - 01.2017
  • Prepped food items and kept the line stocked, ensuring that all stations were clean and organized to supply maximum efficiency

Teammate

5 Guys
01.2014 - 01.2015
  • Developed keen people skills and customer focus, as well as useful suggestive selling techniques
  • Position involved food prep, cooking product, working registers, and maintaining restaurant cleanliness

Education

Associate of Applied Science - Engineering

Chandler/Gilbert Community College
Chandler, AZ
05-2019

High School Diploma -

Perry High School
Gilbert, AZ
05-2015

Skills

  • Invoice processing
  • Customer service
  • Inventory management
  • Parts procurement
  • Vendor relations
  • Production planning
  • Operations management
  • Team development
  • Dedication to product quality
  • Root-cause analysis
  • Strategic planning
  • Workflow optimization

Accomplishments

Board member of Audi Club North America - AZ Chapter

Successfully completed a three-year Dungeons and Dragons Campaign

Affiliations

  • DECA – Member (2013-2014)
  • DECA - Regional and State Competition (2014)
  • FCCLA – Member (Since 2013)

Certification

CSWA

OSHA Forklift Certified


Languages

English
Native or Bilingual
Japanese
Elementary

Timeline

Parts Manager

Crash Champions
05.2025 - Current

Production Manager

Crash Champions
03.2023 - 05.2025

Parts Manager

Service King
03.2019 - 03.2023

Team Member

Epic Valet
01.2019 - 01.2019

Lot Manager

Porsche Chandler
01.2018 - 01.2019

Bottle Changer

Kelly Services
01.2018 - 01.2018

Prep Cook

Vintage 95
01.2017 - 01.2017

BOH Prep/Line Cook

Native Grill and Wings
01.2015 - 01.2018

Teammate

5 Guys
01.2014 - 01.2015

Associate of Applied Science - Engineering

Chandler/Gilbert Community College

High School Diploma -

Perry High School