Coding and Programming App Development Web Development and Design Civil Rights Advocacy Campaigns Homelessness Outreach Environmental Stewardship Camping Gardening I participate in a variety of outdoor recreational activities Hiking Backpacking
Michael Hitchcock
Jamestown,NY
Summary
Seasoned entrepreneur with a proven track record at Betta Worx LLC and Doin It Wright, excelling in operations management and customer relations. Spearheaded business growth through strategic partnerships and exceptional client service, significantly enhancing customer satisfaction. Expert in financial strategy and relationship building, consistently exceeding expectations.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
6
6
years of professional experience
20
20
General Contractor
7
7
years of post-secondary education
1
1
Certificate
Work History
Owner
Betta Worx LLC
01.2024 - Current
- Managed day-to-day business operations and financial strategy.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal and expanding customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations
Small Business Co-Owner
Doin It Wright
04.2019 - 01.2024
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
- Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
- Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
- optimized process methods to increase profits and limit overhead
Education
Associate of Applied Science - Business Administration And Management
Jamestown Community College
Jamestown 08.2009 - 01.2017
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
Accomplishments
- Supervised team of 26 staff members.
- Achieved Optimization of multiple processes through effectively helping productivity with skill assessing and developing an onboarding strategy.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Flawless execution by completing the wedding banquet of 993 guests with accuracy and efficiency dessert included.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Construction Management Certificate Program Graduate– Construction Management Association of America.
- New York Driver's License
- ServSafe Food Handler's Certification
- Forklift Certification
- First Aid Certification
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
HybridRemoteImportant To Me
Career advancementWork-life balance4-day work weekStock Options / Equity / Profit SharingAffiliations
- Civil rights advocate
Timeline
Owner
Betta Worx LLC
01.2024 - Current
Small Business Co-Owner
Doin It Wright
04.2019 - 01.2024
Associate of Applied Science - Business Administration And Management
Jamestown Community College
08.2009 - 01.2017
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