Michael Islek
Henderson,NV
Summary
Hardworking employee that pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Account Manager
Bella Linda Stone
03.2023 - 07.2024
- Negotiated prices, terms of sales and service agreements.
- Stayed current on company offerings and industry trends.
- Consulted with customers to assess needs and propose optimal solutions.
CDL Delivery Driver
Batesville Casket
08.2022 - 03.2023
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Owner/Operator Truck Driver
Texas Freight Services of Georgia
12.2020 - 06.2022
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Operated with safety and skill to avoid accidents and delays.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Valet Parking Supervisor
Bags Inc.
06.2015 - 03.2020
- Resolved customer complaints through calm, constructive communication.
- Monitored workers for performance, professionalism and service quality.
- Prepared for special groups and VIP customers by implementing personalized plans with staff.
- Trained workers in service policies, safety requirements and specifics of activities.
- Established positive guest relationships through consistent delivery of excellent customer service.
Education
High School Diploma -
Freedom High School
Orlando, FLCdl A -
Fleetforce Truck Driving School
Winter Haven, FL11.2020
Skills
- Customer Service
- Adaptability and Flexibility
- Conflict Resolution
- Interpersonal Skills
- Time management abilities
- Analytical Thinking
Timeline
Account Manager
Bella Linda Stone
03.2023 - 07.2024
CDL Delivery Driver
Batesville Casket
08.2022 - 03.2023
Owner/Operator Truck Driver
Texas Freight Services of Georgia
12.2020 - 06.2022
Valet Parking Supervisor
Bags Inc.
06.2015 - 03.2020
High School Diploma -
Freedom High School
Cdl A -
Fleetforce Truck Driving School
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