Michael Jackson
Rochester,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Remittance Processing Specialist
Frontier Communications
05.2000 - 11.2023
* Ensure all customers payments are posted correctly
- Home Banking, Lockbox Payments, Payments over the telephone
* Payment Investigations
-Research and resolve all investigations
*Manage Chargebacks and Returns
-Challenge payments disputes , as appropriate
-Post chargebacks to DPI
-process credit card returns upon request
Education
High School Diploma -
Pittsford-Mendon High School
Pittsford, NYNo Degree - Business Administration
Finger Lakes Community College
Canandaigua, NYSkills
- Mail Processing
- Reimbursement Processing
- Financial Records and Processing
- Timely Processing
- Accounts Payable and Accounts Receivable
- Handling Confidential Materials
- Lockbox Processing
- Bill Payment and Recordkeeping
- Proactive and Self-Motivated
- Data Entry and 10-Key
Timeline
Remittance Processing Specialist
Frontier Communications
05.2000 - 11.2023
High School Diploma -
Pittsford-Mendon High School
No Degree - Business Administration
Finger Lakes Community College
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