Michael Johnson
Orlando,FL
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Orlando, FL
11.2022 - Current
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Monitored inventory levels of supplies and restocked when necessary.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Sea World Ambassador
Sea World
Orlando, FL
03.2020 - 08.2021
- Represented the Ambassador in a professional manner at all times.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with others to discuss new opportunities.
Costume Character
Wish Upon A Star: Princess Parties Organization
Fort Myers, FL
07.2018 - 02.2019
- Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
- Maintained personal appearance by meeting costume and makeup requirements.
- Maintained cleanliness of costumes by washing and drying them after each shift.
- Followed safety protocols when interacting with guests during photo ops or autograph signings.
- Maintained up-to-date knowledge of current events and promotions related to my assigned character.
Education
Bachelor of Film And Television - Film
University of Central Florida
Orlando, FL05.2024
Skills
- Cash Handling
- Positive and Professional
- Communication skills
- Organization skills
- Team Player
Work and Leadership Experience
Volunteer Actor:
- Creative Theatre Workshop, Sanibel Island, FL, 12/2017, 06/2018, Set an example for the many participants under the age of 12, Maintained composure when assisting the younger kids during rehearsal, Motivated participants to do their best and to remain engaged with the director, Ensure that I have all lines memorized prior to rehearsal, Performed to my highest ability for the audience
- Florida Repertory Theatre, Downtown Fort Myers, FL, 07/2018, 09/2018, Committed to extensive hours of rehearsal, Showcased discipline within training for each dance sequence, Made adequate adjustments in accordance to constructive criticism from the director, Dedicated time at home to study lines and choreography
Timeline
Barista
Starbucks
11.2022 - Current
Sea World Ambassador
Sea World
03.2020 - 08.2021
Costume Character
Wish Upon A Star: Princess Parties Organization
07.2018 - 02.2019
Bachelor of Film And Television - Film
University of Central Florida
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