Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Johnson

Kalispell,MT

Summary

Resourceful Assistant Deli Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and food safety compliance. Excel at team leadership, communication, and problem-solving to enhance operational efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Assistant Deli Manager

Super 1 Foods
Evergreen, MT
05.2023 - 10.2024
  • Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
  • Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
  • Monitored quality control of prepared foods, making sure they met company standards in terms of taste, presentation and portion size.
  • Maintained a clean and organized work environment by adhering to established cleaning procedures and following safety guidelines when handling food products.
  • Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
  • Trained new employees to perform duties.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Supervised deli staff, ensuring proper customer service and food safety practices were followed.
  • Ensured that all food items were properly labeled according to local health department regulations.

Janitorial Worker

Kalispell Public Schools
Kalispell, MT
08.2021 - 04.2023
  • Sweep, mop, and buff floors in all areas of the building.
  • Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
  • Dust furniture and wipe down surfaces throughout the facility.
  • Restock supplies such as toilet paper, paper towels, soap dispensers.
  • Gathered and emptied trash cans and disposed of bags.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Supervisor

Blco INC
Kalispell, MT
10.2020 - 07.2021
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Analyzed financial data related to departmental budgeting activities on a regular basis.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Acted as a liaison between upper management and staff, facilitating open communication.

Education

High School Diploma -

Whitefish High School
Whitefish, MT
06-2000

Associate of Applied Science -

Westwood College - Denver North
Denver, CO

Skills

  • Task Delegation
  • Customer Service
  • Communication abilities
  • Sanitation Standards
  • Food Safety Compliance
  • Budgeting and cost control
  • Food Preparation
  • Customer Engagement
  • Inventory Management
  • Scheduling Coordination
  • Supply Ordering
  • Facilities Maintenance
  • Sanitizing
  • Inventory Monitoring
  • Sanitization techniques
  • Cleaning and sanitizing
  • Kitchen Sanitization
  • Painting
  • Chemical Handling

References

References available upon request.

Timeline

Assistant Deli Manager

Super 1 Foods
05.2023 - 10.2024

Janitorial Worker

Kalispell Public Schools
08.2021 - 04.2023

Supervisor

Blco INC
10.2020 - 07.2021

High School Diploma -

Whitefish High School

Associate of Applied Science -

Westwood College - Denver North

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Michael Johnson