Michael Johnson
Louisville,Kentucky
Summary
Experienced with residential management and fostering positive community environments. Utilizes conflict resolution skills to maintain resident satisfaction and operational efficiency. Knowledge of team leadership and administrative processes for seamless daily operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Coordinator
The Brook
Louisville, KY
03.2024 - Current
- Assisted residents in resolving conflicts or disputes amicably through effective mediation techniques when required.
- Developed and implemented service programming and operational guidelines to meet residents' needs and preferences.
- Established policies and procedures for handling emergency situations, providing guidance for staff members during crises.
- Developed a strong sense of community among residents through the organization of events, activities, and support services.
- Coordinated training sessions for staff members to ensure consistent service quality across all aspects of property management.
Program Coordinator
UofL Health
Louisville, Kentucky
03.2023 - 03.2024
- Supported team development by recognizing individual strengths and promoting skill enhancement opportunities.
- Led team meetings to discuss progress, address challenges, and motivate team members.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Conducted regular evaluations of program effectiveness using feedback from both youths and their families to make necessary adjustments for continuous improvement.
- Promoted a safe and nurturing environment for all participants through consistent enforcement of program rules and expectations.
- Facilitated group discussions focused on topics relevant to adolescent development, encouraging open dialogue and critical thinking among participants.
Mental Health Technician
UofL Health
Louisville, Kentucky
01.2022 - 03.2023
- Observed patients for abnormal behavioral or physical signs
- Assisted patients in identifying, developing and pursuing goals for primary care
- Attended continuing education classes related to mental health topics in order to stay up-to-date on best practices in the field
- Facilitated recreational activities to help patients socialize
- Maintained accurate records of patient progress and treatment plans
- Ensured safety of all patients by closely monitoring them throughout the day and night shifts
Youth Care Worker
Seven Counties
Louisville, Kentucky
02.2019 - 07.2021
- Monitored daily activities of participants and documented any changes or issues that arose
- Modeled appropriate relationships with youth and staff by complying with strict guidelines
- Monitored clients' use of medications
- Counseled clients or patients to adjust to life and make positive changes
- Organized field trips to provide educational opportunities outside of the traditional classroom environment
- Maintained open communication with families, teachers and other stakeholders regarding the wellbeing of the youth
Education
Bachelor of Science (B.S.) - Psychology
University of Louisville
Louisville, KY12.2021
Skills
- Staff Development
- Program Management
- Program and Classroom Management
- Team Oversight
- Team management
- Health and safety
- Resident relations
Certification
- Mental Health First Aid (MHFA) Certification - National Council for Behavioral Health.
- Basic Life Support (BLS) Provider Card - American Heart Association.
- Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Nonviolent Crisis Intervention Training Program Certificate - Crisis Prevention Institute.
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Residential Coordinator
The Brook
03.2024 - Current
Program Coordinator
UofL Health
03.2023 - 03.2024
Mental Health Technician
UofL Health
01.2022 - 03.2023
Youth Care Worker
Seven Counties
02.2019 - 07.2021
Bachelor of Science (B.S.) - Psychology
University of Louisville