Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Jordan

Valparaiso,IN

Summary

Professional with strong background in talent acquisition, skilled in sourcing, interviewing, and onboarding top-tier candidates. Known for fostering collaborative team environments and adapting quickly to changing recruitment needs. Demonstrates expertise in candidate assessment, relationship building, and strategic hiring processes, consistently driving successful outcomes. Reliable and results-focused, delivering high standards in every aspect of recruitment.

Overview

2026
2026
years of professional experience

Work History

Director of Operations

Gil Drug
2020 - Current
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audit checks.
  • Monitored performance metrics to ensure high-quality service delivery across all aspects of pharmacy operations.
  • Expanded pharmacy services offerings to better meet the needs of diverse patient populations.
  • Promoted a culture of continuous improvement, encouraging staff feedback to identify areas for growth and development.

Project Manager - Employee Engagement

Verizon
2019 - 2020
  • Expand and strengthen area employee culture by developing, executing, and analyzing employee engagement projects and events
  • Develop and manage area Local Council volunteer and engagement program resulting in 8,000 employee experiences and 50,000 items donated to various charities
  • Coordinate and execute Area President sponsored events
  • Established diversity and inclusion workshop across the area

District Manager

Verizon
2015 - 2019
  • Managed 10 locations and over 100 employees
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches
  • Built positive and productive relationships with store and field leadership
  • Led leadership training program across Great Lakes territory which served as primary vehicle for employee promotions


General Manager

Verizon
2012 - 2015
  • Reduced corporate risk by managing shrink processes and controlling inventory levels
  • Managed talent through development, needs assessment, succession planning and coaching
  • Enhanced operational success through effective staffing, strong training, and change management
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers

Education

Bachelor of Science - Business Management

Indiana University, Northwest
Gary, IN
12-2015

Skills

  • Effective Leader
  • Proactive decision maker
  • Interviewing and hiring experience
  • Project management
  • Talent acquisition strategy
  • Organizational development
  • Operations management
  • Event planning and execution
  • Performance Improvement
  • Workforce skill enhancement
  • Sales acumen
  • Efficient multi-tasker

Timeline

Director of Operations

Gil Drug
2020 - Current

Project Manager - Employee Engagement

Verizon
2019 - 2020

District Manager

Verizon
2015 - 2019

General Manager

Verizon
2012 - 2015

Bachelor of Science - Business Management

Indiana University, Northwest

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