Michael Jose
New York,NY
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Field Representative
U.S. Department of Commerce
New York, NY
10.2020 - Current
- Planned and executed organized mobile questionnaire events to bring in area candidates.
- Conducted outreach to local community leaders and progressive organizations and assisted with local events to inform and educate.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to low participation rate in working zone.
- Recognized issues and collaborated with leadership to formulate solutions.
Customer Service Representative
Special Radio Group
New York, NY
10.2013 - 11.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Interviewed, hired and trained staff to meet company objectives.
- Maintained and revised policy procedures for general operation of compliance program.
- Planned out driver routes ahead of time, which cut down on mileage and reduced costs.
Assistant Facilities Manager
Institute for International Research
New York, NY
10.2009 - 11.2013
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Operated mail processing equipment and manually sorted mail.
- Planned and prioritized day-to-day shipments in collaboration with events and sales team.
- Assessed facility operations and employee activities to enforce and adhere to workplace safety regulations.
Education
Bachelor of Arts - Political Science
John Jay College of Criminal Justice of The City University of New York
New York, NY12.2018
Skills
- Corporate events planning
- Workflow management
- Report preparation
- Working collaboratively
- Bilingual (Spanish)
- Microsoft 365
- Google Workspace
- Adobe Photoshop
Timeline
Field Representative
U.S. Department of Commerce
10.2020 - Current
Customer Service Representative
Special Radio Group
10.2013 - 11.2023
Assistant Facilities Manager
Institute for International Research
10.2009 - 11.2013
Bachelor of Arts - Political Science
John Jay College of Criminal Justice of The City University of New York
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