Michael Kakakios

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

• Secured items in truck by strapping over protective padding.
• Updated inventory and production information using warehouse management systems and scanner guns.
• Monitored work areas for cleanliness and functionality and removed obstacles for safety.
• Staged and sorted multiple types of products for loading.
• Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
• Used scanners to track parcel information, condition or receipt.
• Used pallet jacks to move items to and from warehouse locations.
• Operated forklifts to fill or empty overhead spaces.
• Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
• Packed boxes and stock using organizational guidelines.
• Placed bins, carts and containers in convenient locations to assist with loading efficiency.
• Moved large and bulky items manually or with pallet jacks or forklifts.

Shift manager

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.