Summary
Overview
Work History
Education
Skills
Timeline
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Michael Kandil

Indianapolis,IN

Summary

A results-driven professional with a proven track record in the automotive industry, I offer a unique blend of expertise in both car sales and quality assurance. With a background deeply rooted in delivering exceptional customer experiences and a foundation in quality control gained during my tenure at GM Automotive, I am poised to contribute to your team's success by ensuring uncompromising product excellence. My transition from car sales to quality assurance underscores my adaptability and eagerness to immerse myself in new challenges. During my time at GM Automotive, I acquired hands-on experience in quality inspection, testing, and root cause analysis. These skills, coupled with my keen attention to detail and problem-solving acumen, enable me to meticulously assess products and processes for adherence to the highest standards. I excel in collaborative environments, having seamlessly worked with cross-functional teams to address quality concerns, implement corrective actions, and drive continuous improvement initiatives. My ability to communicate complex quality-related insights in a clear and concise manner has been a catalyst for effective problem resolution and enhanced teamwork.

Overview

5
5
years of professional experience

Work History

Sales Consultant

Andy Mohr Jeep
04.2022 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.

Sales Consultant

Napleton Kia
03.2021 - 04.2022
  • Followed up with existing customers to provide additional support and address concerns.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.

Quality Inspector Team Leader

GM Automotive
02.2019 - 03.2020
  • Documented nonconforming material and reported to appropriate team leaders for review and assessment.
  • Adapted procedures to mitigate issues and improve deficiencies.
  • Advised and led process improvement team with deliberation, leadership and strategic planning.
  • Prepared reports to dispense information for product teams and compile information supporting long-term company development and success.
  • Supported quality control assessments on manufacturing floor.
  • Created testing protocols to be used across product lines.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.

Education

Associate of Arts - Criminal Justice

Western Kentucky University
Bowling Green, KY
05.2020

High School Diploma -

Carmel High School
Carmel, IN
05.2017

Skills

  • Manufacturer Relations
  • Maintaining PPE
  • Product Tests
  • Regulatory Requirements
  • Data Analysis
  • Manufacturing Test Methodologies
  • Script Creation
  • Spreadsheet Tracking
  • Suggestive Selling
  • Sage 50 Accounting

Timeline

Sales Consultant

Andy Mohr Jeep
04.2022 - Current

Sales Consultant

Napleton Kia
03.2021 - 04.2022

Quality Inspector Team Leader

GM Automotive
02.2019 - 03.2020

Associate of Arts - Criminal Justice

Western Kentucky University

High School Diploma -

Carmel High School
Michael Kandil