Michael Kane
Las Vegas,NV
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
40
40
years of professional experience
Work History
Food Sever
Ballys Bucci De Beppo
Las Vegas , Nevada
01.2014 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
Food Server
Ballly’s Tequllia Bar
Las Vegas , Nevada
06.2010 - 04.2013
- Checked identification for minimum age for sale of alcoholic beverages.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Reduced customer wait times by quickly operating customer window and sales register.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
Food Server
Bally’s Buffet
Las Vegas , Nevada
01.1986 - 01.2008
- Handled separate checks and other special requests to facilitate enjoyable dining experience.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Greeted new customers, discussed specials and took drink orders.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Skills
- Dining area maintenance
- Beverage preparation
- Point of sale operation
- Sales expertise
Timeline
Food Sever
Ballys Bucci De Beppo
01.2014 - Current
Food Server
Ballly’s Tequllia Bar
06.2010 - 04.2013
Food Server
Bally’s Buffet
01.1986 - 01.2008