ASHLEIGH RAWSON
Missouri City,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Executive Assistant
XSell Coaching
Lehi, UT
04.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Facilitated training and onboarding for incoming office staff.
Director of Sales
Figure Financial
11.2021 - Current
- Managed a portfolio of business clients, guiding them through the complexities of specialty tax credit
- Developed and maintained strategic partnerships with CPA and accounting firms to expand service offerings and drive business growth
- Implemented innovative strategies to enhance service delivery and client satisfaction
- Collaborated with a dedicated team to meet and exceed company financial goals
- Implemented strategic business plans that contributed to personal and team success, resulting in high retention rates and sustained revenue growth
- Maintained a strong focus on customer satisfaction and team morale, which were pivotal in achieving and surpassing sales targets
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Managed team of sales representatives, providing guidance, coaching and support.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Independent Business Owner
Self Employed
Tacoma, Washington
01.2012 - 11.2020
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by delivering top-quality products and services, ensuring repeat business from satisfied clients.
- Grew business revenue by identifying new market opportunities and implementing targeted marketing strategies.
- Improved operational efficiency by establishing clear goals, setting performance expectations, and monitoring progress regularly.
- Established a solid online presence through engaging social media content and responsive website design to reach a wider audience base effectively.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Developed comprehensive business plans outlining short-and long-term objectives, guiding decision-making processes for sustained success.
- Delivered compelling sales presentations to prospective clients emphasizing the benefits of partnering with our organization.
- Diversified product offerings to cater to changing market demands, successfully attracting new customers while retaining existing clientele.
- Developed strategic partnerships for expanding business opportunities and strengthening relationships with key stakeholders.
- Successfully recruited and led a team of over 6,000 independent representatives, breaking company records for team growth
- Consistently ranked as a top performer, driving sales and team performance through effective training and leadership
- Left a lasting impact on the company's culture and performance by fostering a collaborative and empowering environment for all team members
Education
Bachelor of Arts - English
BYU-Hawaii
Laie, Hawaii05-2012
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Customer Service-oriented
- Schedule & calendar planning
Timeline
Executive Assistant
XSell Coaching
04.2024 - Current
Director of Sales
Figure Financial
11.2021 - Current
Independent Business Owner
Self Employed
01.2012 - 11.2020
Bachelor of Arts - English
BYU-Hawaii