Michael Kennedy
Houston,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Patient Access Specialist
MD Anderson Cancer Hospital
Houston, TX
03.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for future appointments.
- Prepared patient identification band and completed registration documents.
Patient Services Coordinator-CABI
MD Anderson Cancer Hospital
Houston, TX
08.2021 - 03.2023
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Send calendar invites throughout team Imaging team regarding patients being scheduled for specific scans.
- Communicated with research departments to coordinate with patients' schedule prior surgery or follow-up.
Patient Care Technician
MD Anderson Cancer Center Hospital
Houston, TX
01.2020 - 08.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Documented patient information and care activities in electronic health record.
Building Attendant
MD Anderson Cancer Center Hospital
02.2019 - 01.2020
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
Home Health Patient Care Provider
MedSource
Houston, TX
02.2018 - 02.2019
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Monitored progress and documented patient health status changes to keep care team updated.
- Scheduled and coordinated medical appointments.
Transported clients for medical and personal outings..
Home Health Patient Care Provider
Diversified
Houston, TX
03.2013 - 02.2018
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Monitored progress and documented patient health status changes to keep care team updated.
- Scheduled and coordinated medical appointments.
- Transported clients for medical and personal outings.
Sales Associate
Macys Department Store
Pearland, TX
09.2015 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Applied Arts And Science -
University of North Texas At Dallas
Dallas, TX12.2025
Associate of Applied Science -
San Jacinto College District
Pasadena, TX06.2018
Skills
- Registration Coordination
- Information Collection
- Reliability and Dedication
- Data Entry
- Organization and Time Management
- Appointment Scheduling
- Forms and Spreadsheet Creation
- Critical Thinking
Timeline
Patient Access Specialist
MD Anderson Cancer Hospital
03.2023 - Current
Patient Services Coordinator-CABI
MD Anderson Cancer Hospital
08.2021 - 03.2023
Patient Care Technician
MD Anderson Cancer Center Hospital
01.2020 - 08.2021
Building Attendant
MD Anderson Cancer Center Hospital
02.2019 - 01.2020
Home Health Patient Care Provider
MedSource
02.2018 - 02.2019
Sales Associate
Macys Department Store
09.2015 - 02.2016
Home Health Patient Care Provider
Diversified
03.2013 - 02.2018
Bachelor of Applied Arts And Science -
University of North Texas At Dallas
Associate of Applied Science -
San Jacinto College District