Michael Kennedy
Houston,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Patient Access Specialist
MD Anderson Cancer Hospital
03.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for future appointments.
- Prepared patient identification band and completed registration documents.
Patient Services Coordinator-CABI
MD Anderson Cancer Hospital
08.2021 - 03.2023
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Send calendar invites throughout team Imaging team regarding patients being scheduled for specific scans.
- Communicated with research departments to coordinate with patients' schedule prior surgery or follow-up.
Patient Care Technician
MD Anderson Cancer Center Hospital
01.2020 - 08.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Documented patient information and care activities in electronic health record.
Building Attendant
MD Anderson Cancer Center Hospital
02.2019 - 01.2020
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
Home Health Patient Care Provider
MedSource
02.2018 - 02.2019
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Monitored progress and documented patient health status changes to keep care team updated.
- Scheduled and coordinated medical appointments.
Transported clients for medical and personal outings..
Home Health Patient Care Provider
Diversified
03.2013 - 02.2018
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Monitored progress and documented patient health status changes to keep care team updated.
- Scheduled and coordinated medical appointments.
- Transported clients for medical and personal outings.
Sales Associate
Macys Department Store
09.2015 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Applied Arts And Science -
University of North Texas At Dallas
Dallas, TX12.2025
Associate of Applied Science -
San Jacinto College District
Pasadena, TX06.2018
Skills
- Registration Coordination
- Information Collection
- Reliability and Dedication
- Data Entry
- Organization and Time Management
- Appointment Scheduling
- Forms and Spreadsheet Creation
- Critical Thinking
Timeline
Patient Access Specialist
MD Anderson Cancer Hospital
03.2023 - Current
Patient Services Coordinator-CABI
MD Anderson Cancer Hospital
08.2021 - 03.2023
Patient Care Technician
MD Anderson Cancer Center Hospital
01.2020 - 08.2021
Building Attendant
MD Anderson Cancer Center Hospital
02.2019 - 01.2020
Home Health Patient Care Provider
MedSource
02.2018 - 02.2019
Sales Associate
Macys Department Store
09.2015 - 02.2016
Home Health Patient Care Provider
Diversified
03.2013 - 02.2018
Bachelor of Applied Arts And Science -
University of North Texas At Dallas
Associate of Applied Science -
San Jacinto College District
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