Michael K. Grosch
Bolingbrook,IL
Summary
A relationship-focused leader who balances hard work with fun and purpose. A young professional raised with family values who continues to stay motivated and passionate due to a commitment to personal development. A proven ability to maintain business and build authentic connections with clients and colleagues. An expert at energizing peers by radiating a trustworthy, compassionate, and positive personality. Currently seeking an opportunity as a Medical Sales Representative.
Overview
5
5
years of professional experience
Work History
Operations Manager
Despir Logistics
Lisle, IL
05.2024 - Current
- Plan and oversee the workload for the operations team.
- Communicate and execute the plan of action for new customers.
- Coordinate and implement new processes to better help efficiency.
- Direct weekly meetings with the team for feedback and new ideas to help improve customer service.
Operations Coordinator
DeSpir Logistics
Lisle, IL
07.2021 - Current
- Provide top quality customer service for high value electronic and pharmaceutical companies
- Facilitate growth and trust between our growing customer and carrier base
- Manage operations for a representative’s book of business.
Fitness Consultant
Fitness Factory
Aurora, IL
09.2020 - 07.2021
- Provide the best customer service with a can-do attitude
- Possess a comprehensive knowledge of all equipment
- Able to provide equipment to match a customer's wants or needs.
Business Development Representative
Arrive Logistics
Chicago, IL
05.2019 - 04.2020
- Develop and nurture business relationships with small to large companies
- Provide customer service and transportation needs
- Generated 3-5 new partnerships a month as a Business Development Representative.
Education
Bachelor of Arts - Political Science
Eastern Illinois University
12.2018
Skills
- Organizational Management
- Process Improvement
- Customer Service
- Business Planning
- Health and safety compliance
- Business Development
- Customer Retention
- Team Building/Leadership
Timeline
Operations Manager
Despir Logistics
05.2024 - Current
Operations Coordinator
DeSpir Logistics
07.2021 - Current
Fitness Consultant
Fitness Factory
09.2020 - 07.2021
Business Development Representative
Arrive Logistics
05.2019 - 04.2020
Bachelor of Arts - Political Science
Eastern Illinois University