Michael Kim
Nazareth,PA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Associate
Rite Aid
Conshohocken, Pennsylvania
01.1997 - 03.1998
- Guided customers in product selection and resolved inquiries to enhance shopping experience.
- Established rapport with customers through attentive and friendly service, fostering loyalty.
- Coordinated with team members to maintain efficient daily operations and support store goals.
- Performed cash register functions accurately and efficiently.
- Trained new associates on store operations, policies, and procedures.
Waiter
Hardshell Lobster & Seafood
Philadelphia, Pennsylvania
01.1995 - 02.1997
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience.
- Took and processed customer orders accurately and efficiently.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Maintained cleanliness of dining area and created inviting table settings for optimal guest enjoyment.
- Maintained cleanliness of dining room surfaces to enhance guest comfort.
- Collaborated with team during busy shifts to improve service quality and guest satisfaction.
Retail Sales Associate
Boscov's
Hazelton , PA
05.1994 - 01.1995
- Assisted customers in product selection and provided excellent service.
- Engaged with customers, identifying their needs and preferences to enhance shopping experience.
- Operated cash register, ensuring accurate transactions and efficient service.
Education
Bachelor of Science - Medical Microbiology And Bacteriology
Villanova University
Villanova, PA05-2000
High School Diploma -
Mahanoy High School
Mahanoy City, PA06-1993
Skills
- Customer service
- Cash handling
- Training new associates
- Attention to detail
- Time management
- Team collaboration
- Cross-functional teamwork
- Computer skills
- Flexible schedule
- Courteous and professional
Timeline
Associate
Rite Aid
01.1997 - 03.1998
Waiter
Hardshell Lobster & Seafood
01.1995 - 02.1997
Retail Sales Associate
Boscov's
05.1994 - 01.1995
Bachelor of Science - Medical Microbiology And Bacteriology
Villanova University
High School Diploma -
Mahanoy High School