Michael Kinsella

Performance-oriented Store Manager/Service Writer bringing a 30-year background in customer service marked by sales and administrative excellence. Well-organized leader with excellent project management skills. Effectively cultivate connections to enhance customer satisfaction and long-term loyalty. Handle all types of customer service requirements in stressful environments with excellent analytical, schedule management and document preparation skills. Effectively handle needs of 15+ customers each day by delivering fast, knowledgeable support. Good relationship-building skills, team-oriented nature to multitask.