Michael Kirow
Inside Sales
Mars,Pa
Summary
Reliable and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Inside Sales Representative
Tri-State Valve & Instrument
Warrendale, Pa, PA
2019.10 - Current
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Senior Associate/Project Lead
BNY Mellon
Pittsburgh , Pa
08.2015 - 09.2019
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Senior Analyst
BNY Mellon Treasury Services
Pittsburgh, Pa
07.2014 - 08.2015
- Investigated system issues and implemented resolutions to reduce downtime.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
Document Analyst & Tax Liason
BNY Mellon
Pittsburgh, Pa
12.2011 - 07.2014
- Provided support for document controls and worked with contract documents.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Imported electronic documents into document management system and updated document and record master database.
Analyst I
BNY Mellon Treasury Services
Pittsburgh, Pa
10.2010 - 12.2011
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Optimized core processes to improve business performance and operational agility.
Skills
- High-Volume Environments
- Personable Communication
- Order Management
- Goals and Performance
- Overcoming Objections
- Interpersonal Communications
- Solution Development
- Consultative Sales Strategies
- Customer Relationship Management
- Sales and Negotiation
- Serve Customers
- Prospect Follow-Up
- Time Management
- Sales Expertise
- Relationship Development
- Exceptional Customer Service
Education
Community College of Allegheny County
Pittsburgh, PA 08.2001 - 08.2003
Robert Morris University
Coraopolis, PA 08.2000 - 12.2000
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Some people want it to happen, some wish it would happen, others make it happen.
Michael Jordan
Timeline
Inside Sales Representative
Tri-State Valve & Instrument
2019.10 - Current
Senior Associate/Project Lead
BNY Mellon
08.2015 - 09.2019
Senior Analyst
BNY Mellon Treasury Services
07.2014 - 08.2015
Document Analyst & Tax Liason
BNY Mellon
12.2011 - 07.2014
Analyst I
BNY Mellon Treasury Services
10.2010 - 12.2011
Community College of Allegheny County
08.2001 - 08.2003
Robert Morris University
08.2000 - 12.2000
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