Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michael Knowles

Davenport

Summary

Dynamic professional with a strong work ethic and proven problem-solving skills, experienced as a Night Auditor at Hilton. Expert in front desk operations and financial reconciliation, ensuring accuracy and compliance. Recognized for enhancing customer satisfaction through effective multitasking and organization, contributing to a seamless guest experience.

Overview

4
4
years of professional experience

Work History

Night Auditor

Hilton
06.2024 - Current
  • Conducted nightly audits of financial transactions to ensure accuracy and compliance.
  • Managed guest check-ins and check-outs, providing exceptional customer service.
  • Prepared daily revenue reports detailing cash flow and credit transactions.
  • Reconciled discrepancies in financial records to maintain data integrity.

Bagger

Publix
02.2022 - 06.2024
  • Packaged customer purchases efficiently to ensure prompt service and satisfaction.
  • Maintained cleanliness and organization of bagging area to enhance workflow.
  • Assisted customers with product inquiries, providing knowledgeable support for their shopping experience.
  • Collaborated with team members to optimize bagging processes and reduce wait times.

Education

Associate of Arts - Accounting

Valencia College
Orlando, FL
05-2027

Skills

  • Front desk operations
  • Multitasking and organization
  • Problem-solving
  • Strong work ethic

Accomplishments

  • JROTC Squadron commander
  • Clarinet captain
  • Member of Path to College
  • 1st place in 2023 Community Impact Proposal

Timeline

Night Auditor

Hilton
06.2024 - Current

Bagger

Publix
02.2022 - 06.2024

Associate of Arts - Accounting

Valencia College

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Michael Knowles