Summary
Overview
Work History
Education
Skills
Timeline
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Michael Kostka Jr

Wesley Chapel,Florida

Summary

Proven track record in enhancing customer experiences and streamlining operations, evidenced by my tenure at Walmart. Expert in customer service and time management, I excel in high-pressure environments, ensuring efficient service and repeat business. Skilled in multitasking and problem-solving, I significantly contribute to team success and operational efficiency. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Sales Associate

Walmart
Wesley Chapel, FL
09.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Restaurant Hostess

Pinchers Crab Shack
Wesley Chapel, FL
04.2021 - 08.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Cook

McDonald's
Wesley Chapel, FL
01.2021 - 04.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma -

Wiregrass Ranch High School
Wesley Chapel, FL
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening Skills

Timeline

Sales Associate

Walmart
09.2023 - 05.2024

Restaurant Hostess

Pinchers Crab Shack
04.2021 - 08.2023

Cook

McDonald's
01.2021 - 04.2021

High School Diploma -

Wiregrass Ranch High School
Michael Kostka Jr