Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Timeline
Generic

Michael Kwart

Summary

Motivated individual with experience in customer service and sales. Results-oriented, by building customer relationships understanding customer needs, and successfully closing sales. Being committed to delivering exceptional customer service and exceeding sales goals while offering extensive hands-on experience prospecting for new clients in new markets.

Overview

8
8
years of professional experience

Work History

Director of National Sales

Wholesale Payments
07.2023 - Current
  • Drove company growth by identifying new business opportunities.
  • Built relationships with customers and community to establish long-term business growth.
  • Led a high-performing sales team, providing guidance on best practices and performance improvement.
  • Implemented systems and procedures to increase sales.

Account Manager

Shiftkey
04.2022 - 06.2023
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Contributed to event marketing, sales and brand promotion.
  • Set and achieved company defined sales goals.

Millwright

Millwright Local Union 1421
04.2019 - 06.2022
  • Implemented standard safety procedures to prevent hazards related to industrial machinery and equipment.
  • Adeptly utilized a range of hand tools, power tools, and precision measuring instruments to ensure accurate workmanship in all tasks.
  • Enhanced equipment reliability by performing regular maintenance and repairs on industrial machinery.

Athlete

Nike INC.
11.2015 - 05.2017
  • Increased customer satisfaction by providing knowledgeable product recommendations and personalized shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.


Sales Advisor

24 Hour Fitness
06.2016 - 11.2016
  • Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Education

Bachelor's degree in Arts and Applied Sciences (specialization in Kinesiology) -

University of North Texas
Denton, Texas
05.2018

Skills

  • Client Relations
  • Client Development
  • New account creation
  • Staff Management
  • Sales expertise
  • Networking skills
  • Revenue Generation
  • Complaint Management

Websites

Hobbies and Interests

  • Maintaining a healthy and active lifestyle
  • Staying current with latest technology
  • Coaching and playing Soccer
  • Trading Stocks

Timeline

Director of National Sales

Wholesale Payments
07.2023 - Current

Account Manager

Shiftkey
04.2022 - 06.2023

Millwright

Millwright Local Union 1421
04.2019 - 06.2022

Sales Advisor

24 Hour Fitness
06.2016 - 11.2016

Athlete

Nike INC.
11.2015 - 05.2017

Bachelor's degree in Arts and Applied Sciences (specialization in Kinesiology) -

University of North Texas

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Michael Kwart