Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Quote
Timeline
Hi, I’m

Michael Laferte

Operations Manager
Mount Gilead,NC
Michael Laferte

Summary

Motivated business professional bringing 20+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

28
years of professional experience

Work History

Peak Communications
Mount Gilead, NC

Business Owner/Operator
07.2008 - Current

Job overview

  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Trained and motivated employees to perform daily business functions.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Led screening, hiring and staff scheduling to maintain compliance with group goals.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Buckeye Cabling
Charlotte , NC

Account Manager
09.2007 - 07.2008

Job overview

  • Built and maintained sales pipeline and of over 1 million in annual revenue.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Evaluated client needs and developed tailored structured cabling solutions to increase positive customer ratings.
  • Educated clients on new products or services to increase customer engagement past the initial sale.
  • Achieved or exceeded company-defined sales quotas.
  • Performed effectively in self-directed work environment, managing day-to-day sales operations and decisions.

United States Marine Corps Reserve
, NC

Corporal
06.1995 - 06.2001

Job overview

  • Paid attention to detail while completing assignments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Education

Fayetteville Technical Community College
Fayetteville, NC

from General Studies
05.2001

University Overview

BICSI

from Technician 1998
05.2001

University Overview

ETA Certified Fiber Optics Technician

from FOSP171138

University Overview

ETA Photovoltaics Technician

from PVI1

University Overview

Skills

Operations and Account Management

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Accomplishments

Accomplishments
  • Middle School Softball Coach- Volunteer as a softball coach for West Middle School in Montgomery County. I mentor the ladies in athletic, academic, and most importantly positive life goals. My idea of a winning team is to watch the athlete become a young adult and see her life choices and how she positively impacts her community 5, 10, 20 years after her experience on one of my teams. Its always great to see a former athlete and get the positive feedback after time away!

Interests

I love the outdoors and all things outdoorsey! I love to walk my English Setter in the nearby woods I also love camping, boating, and snow skiing If its outside, you can count me in!

Audio books! I tend to like self empowering books and business development books Current reads are Extreme Ownership, and the DIchotomy of Leadership by Jocko Williams Another impactful book recently finished was Coach Wooden's Pyramid of Success

Family My extra time is focused on my wife of 17 years and our 3 children, aging from 13-16 We keep busy at softball fields and school concerts and they are my true passion

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Stopping advertising to save money is like stopping your watch to save time.
Henry Ford

Timeline

Business Owner/Operator
Peak Communications
07.2008 - Current
Account Manager
Buckeye Cabling
09.2007 - 07.2008
Fayetteville Technical Community College
from General Studies
05.2001
BICSI
from Technician 1998
05.2001
Corporal
United States Marine Corps Reserve
06.1995 - 06.2001
ETA Certified Fiber Optics Technician
from FOSP171138
ETA Photovoltaics Technician
from PVI1
Michael LaferteOperations Manager