Michael Lamont
TOMAH
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably at Perkins Restaurant & Bakery. Proven ability to enhance customer satisfaction through effective decision-making and multitasking. Recognized for maintaining high standards of cleanliness and organization while fostering a collaborative work environment. Adaptable and self-motivated, committed to excellence. Detail oriented towards cleaning and maintaining sanitation of all areas of the retraunt
Overview
10
10
years of professional experience
Work History
Assistant Manager
Perkins Restaurant & Bakery
04.2023 - Current
- Assisted in managing daily operations to ensure smooth workflow and customer satisfaction.
- sanitizing and cleaning all work areas to promote safe working environment for customers
- Collaborated with staff to maintain inventory accuracy and product presentation standards.
- Engaged with customers to address inquiries and provide exceptional service experiences.
Server
Village Inn Pancake House
05.2021 - 02.2023
- Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
- Maintained cleanliness and organization of dining area, adhering to safety standards.
- Handled customer inquiries and complaints professionally, resolving issues promptly.
- Implemented suggestions for menu improvements based on customer feedback, enhancing overall dining experience.
Corperall
US Army
02.2015 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
LAS Vegas High
Las Vegas, NVSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Multitasking and organization
Timeline
Assistant Manager
Perkins Restaurant & Bakery
04.2023 - Current
Server
Village Inn Pancake House
05.2021 - 02.2023
Corperall
US Army
02.2015 - 08.2021
LAS Vegas High
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