Michael Lawler
Farmers Branch,TX
Summary
Dedicated professional seeking a career in Sales and Marketing utilizing current knowledge and skills obtained over the past 10 years in the retail business. Looking to join a growth-oriented organization to advance and utilize my skill set to increase profitability.
Overview
12
12
years of professional experience
Work History
Senior Assistant Manager
Discount Tire Company
07.2019 - Current
- Continuously met or exceeded meeting monthly sales goals by setting daily requirements for each member of my sales team
- Managed customer objections with confidence during the tire selling process
- Solving customer complaints
- Head of store marketing
- Trained and developed service technicians
- Service tech mentorship
- Developed and maintained a 5s environment.
Sales Apprentice
Discount Tire Company
07.2012 - 05.2019
- Supervised a crew of 3-6 team members
- Responsible for insuring turn time on vehicle in and out of service area to meet 15-20 minutes time KPI
- Attained goal of 85%
- Worked with customers, obtaining information, identified their true needs, and provided solutions or alternatives
- Analyzed missed sales data and developed strategies for future opportunities from service bay additional sales of 15% extra
- Provided authorized sign-off on every vehicle serviced that comes in the service bay.
Education
Bachelor of Science in Business Communication -
Texas Tech University
Skills
- 8 years in Team management
- Confident in high stress situations
- 8 years sales experience
- Marketing and brand promotion
- Negotiation and networking
- MS Office Suite and Adobe Creative suite
- Building relationship with customer Excellence and customer service relationships
- Time management
- Communication skills
Timeline
Senior Assistant Manager
Discount Tire Company
07.2019 - Current
Sales Apprentice
Discount Tire Company
07.2012 - 05.2019
Bachelor of Science in Business Communication -
Texas Tech University
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