Michael Lawton
Manchester,NH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
02.2022 - 02.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed team of 6 employees, delegated tasks and held each employee accountable for completing assignments.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Promoted culture focused on encouraging staff to develop skills and abilities.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Handled cash register, returns and refunds.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Merchandising Associate
Lowes Home Improvment
02.2018 - 02.2022
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Maintained integrity of units and accuracy of pricing to minimize waste.
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Updated pricing and signage to complete product displays and educate customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Conducted regular store audits to verify compliance with company policies.
Educator
Various Schools And School Districts
07.1996 - 06.2017
- Built relationships and communicated with parents to provide best learning environment for children.
- Monitored student progress and adjusted instruction to meet individual needs.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Developed and implemented engaging lesson plans to keep learner attention.
- Assessed student performance and provided feedback to facilitate student success.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
- Collaborated with adults and children to provide safe and educational experience.
- Trained and supervised new teachers to apply best teaching practices and comply with protocols.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Fostered student curiosity and interest through creative hands-on activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Education
Bachelor of Arts - History
University of Massachusetts Amherst
Amherst, MAMasters of Education - Education Curriculum And Instruction
University of Massachusetts At Lowell
Lowell, MACertificate of Advanced Graduate Study (CAGS) - Educational Leadership
Salem State College
Salem, MA03.2005
Skills
- Verbal and Written Communication
- Effective Selling Techniques
- Staff Development
- Conflict De-Escalation
- Training and Development
- Customer Relations
- Differentiated Instruction
- Classroom Integration
- Program Design
- Student Motivation and Engagement
- Positive Learning Environment
- Education Law
- Student Records Management
- Smart Board
- Educational Settings
- Co-Teaching and Co-Planning
- Educational Research
- Special Education
- Group and Individual Instruction
- School Administration
- Classroom Observation
- Educational Enrichment
- Instructional Materials Creation
- Lesson Planning
- Knowledge in Area of Expertise
- Educational Strategies
Timeline
Department Supervisor
Lowes Home Improvment
02.2022 - 02.2023
Merchandising Associate
Lowes Home Improvment
02.2018 - 02.2022
Educator
Various Schools And School Districts
07.1996 - 06.2017
Bachelor of Arts - History
University of Massachusetts Amherst
Masters of Education - Education Curriculum And Instruction
University of Massachusetts At Lowell
Certificate of Advanced Graduate Study (CAGS) - Educational Leadership
Salem State College