Michael LeFloch
Summary
Highly trained and motivated professional with civilian and military applications.
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cross Functional Store Manager
CarMax
Charlottesville
10.2019 - Current
- Managed daily store operations and ensured compliance with company policies.
- Led a team of associates in delivering exceptional customer service experiences.
- Trained and mentored new employees on sales techniques and product knowledge.
- Implemented visual merchandising strategies to enhance store presentation standards.
- Conducted regular staff meetings to communicate goals and operational updates.
- Oversaw financial transactions and maintained accurate cash handling procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Military Working Dog Handler
United States Navy, USN
St. Marys
03.2012 - 10.2019
- Provided safety and security by utilizing explosive detection canines in Georgia, Virginia, Djibouti, and Somalia.
- Veterinarian and Supply Liaison for all locations to ensure 100% mission capable readiness.
- Conducted mission with Secret Service in Florida, Georgia, Ohio, and Pennsylvania ensuring safety for high public officials. Including members of the Republican and Democratic Conventions in 2016, Secretary of Defense, Russian public officials, and the Secretary of the Navy on multiple occasions.
- Received multiple awards for high standards of service and multiple Letters of Appreciation from public diplomats.
- Conducted four years of nuclear weapons security; maintaining all requirements and ensuring safety for all personnel and nuclear weapons movements.
Education
Fluvanna County High School
Palmyra, VASome College (No Degree) - Criminal Justice
Liberty University
Lynchburg, VASkills
- Inventory management
- Visual merchandising
- Financial reconciliation
- Sales strategy development
- Team leadership
- Security operations
- Risk assessment
- Emergency response
- Public safety
- Conflict resolution
- Attention to detail
- Problem solving
- Training and development
Certification
- CPR
- Sales License
- Emergency Vehicle Operator / Expoosive Driver
References
References available upon request.
Timeline
Cross Functional Store Manager
CarMax
10.2019 - Current
Military Working Dog Handler
United States Navy, USN
03.2012 - 10.2019
Fluvanna County High School
Some College (No Degree) - Criminal Justice
Liberty University