Michael Leflore
Milwaukee,WI
Overview
8
8
years of professional experience
Work History
Sub Contractor
Open Works
Milwaukee, WI
03.2022 - 04.2024
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the assignment.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of tasks.
Road Manager Dispatcher
Amazon
Kenosha, WI
04.2019 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Spot Welder
Alto-Shaam
Menomonee Falls, WI
01.2016 - 04.2019
- Increased productivity by troubleshooting and resolving welding issues in a timely manner.
- Performed routine maintenance on spot welding machines, prolonging their lifespan and reducing downtime.
- Trained new employees on spot welding techniques, reducing learning curve and increasing overall team performance.
- Conducted regular inspections of finished welds to ensure compliance with industry standards.
- Completed complex spot welding tasks using blueprints, schematics, or verbal instructions with precision and accuracy.
Education
High School Diploma -
River Side University
Milwaukee, WI05.2012
Skills
- Customer Service
- Problem-Solving
- Critical Thinking
Timeline
Sub Contractor
Open Works
03.2022 - 04.2024
Road Manager Dispatcher
Amazon
04.2019 - 03.2022
Spot Welder
Alto-Shaam
01.2016 - 04.2019
High School Diploma -
River Side University