Michael Levesque
Fuquay-Varina,NC
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
11
11
years of professional experience
Work History
Front End Lead
Fuquay Gun & Gold
Fuquay Varina, North Carolina
06.2023 - Current
- Provided customers with product information, including features and benefits of various firearms.
- Checked customer identification documents before selling a firearm to verify age requirements were met.
- Trained personnel in the use of firearms handling equipment such as gun safes and trigger locks.
- Followed company policies regarding loss prevention measures.
- Ensured compliance with all local, state, and federal regulations related to firearms ownership and operation.
- Demonstrated proper firearm safety practices to customers.
- Completed required paperwork and background checks for each purchase.
Office Associate
Walgreens
Fuquay Varina, North Carolina
01.2023 - 06.2023
- Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies
- Increased sales by overseeing successful promotional strategies and in-store events
- Kept optimal inventory levels, controlling costs while keeping store ready for expected demands
- Trained staff in customer service, merchandising and security monitoring
- Supervised and disciplined employees to reach performance targets
- Reduced shrinkage with successful loss prevention strategies
- Inspired team members to drive performance, collaboration and teamwork
- Monitored inventory levels to plan orders and meet store demands
- Enforced employee adherence to company practices, policies and procedures.
Engineering Technician 2
Dell
Durham, North Carolina
03.2019 - 12.2022
- Calibrated, maintained and repaired equipment for I.T industry use
- Maintained testing materials and supplies for research and development needs
- Assembled cell stacks following technical documentation and schematics
- Reduced equipment failure through repair and service activities
- Increased output with exceptional workflow coordination
- Supported production with equipment setup and calibration
- Identified root causes of failures by troubleshooting test equipment.
Office Assistant
Foodlion
Holly Springs, North Carolina
09.2013 - 03.2019
- Covered front desk reception area frequently, greeting visitors, answering questions, and directing guests to specific office personnel
- Prepared professional business correspondence, including letters, invoices, and basic contract language
- Prevented technical problems by maintaining equipment and troubleshooting issues
- Trained staff members in processes and procedures
- Assisted staff with resources and paperwork to complete assignments
- Scanned, indexed and stored records to manage filing system.
Education
Diploma -
Fuquay Varina High School
Fuquay Varina, North Carolina06.2015
Skills
- Inventory counting
- Cash auditing
- Customer service management
- Employee training
- Project management
- Firearm Safety
- Decision making
- Performance improvement
- Background Checks
- Firearms knowledge
Languages
English
Timeline
Front End Lead
Fuquay Gun & Gold
06.2023 - Current
Office Associate
Walgreens
01.2023 - 06.2023
Engineering Technician 2
Dell
03.2019 - 12.2022
Office Assistant
Foodlion
09.2013 - 03.2019
Diploma -
Fuquay Varina High School
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