Michael Lewandowski
Henryville,PA
Summary
Managed customer inquiries and transactions in retail settings to enhance service delivery. Oversaw cash handling and payment processing to ensure accuracy and compliance. Implemented established procedures to optimize operational efficiency. Pursuing bachelor’s degree in psychology to deepen insights into human behavior and customer interactions. Demonstrated professionalism while adapting to dynamic environments.
Overview
22
22
years of professional experience
Work History
Store Associate / Customer Service Attendant
Weis Markets
Tannersville, PA
04.2025 - 01.2025
- Provided consistent, courteous customer service in a fast-paced retail environment, assisting customers with purchases, product inquiries, and store navigation.
- Maintained a clean, organized, and safe store environment in compliance with company policies and safety standards.
- Stocked shelves, rotated inventory, and ensured accurate product placement to support merchandising standards and product availability.
- Collaborated with team members and supervisors to meet daily operational goals, manage peak customer volume, and ensure smooth store operations.
- Demonstrated reliability and professionalism through punctual attendance, task follow-through, and adaptability to changing responsibilities.
Electronics Sales Associate
Walmart
Buffalo, NY
04.2013 - 05.2014
- Assisted customers with selecting electronics and technology products by explaining features, comparing options, and answering technical questions.
- Handled secured merchandise in compliance with company policies, including unlocking, inventory tracking, and proper documentation.
- Maintained product displays, ensured accurate pricing, and restocked merchandise to support sales goals and store presentation standards.
- Provided troubleshooting support for basic device setup and usage, contributing to positive customer experiences and repeat business.
Customer Service / Cashier
McDonald’s
Buffalo, NY
10.2002 - 10.2003
- Operated cash register and point-of-sale (POS) systems accurately, processing cash, credit, and mobile payments in a high-volume environment.
- Provided prompt, courteous customer service while taking orders, answering questions, and resolving basic concerns.
- Maintained accuracy and efficiency during peak hours, balancing speed with attention to detail.
- Followed food safety, sanitation, and company procedures to ensure a clean and safe work environment.
- Collaborated with team members to ensure smooth front-of-house operations and timely order fulfillment.
- Demonstrated reliability, professionalism, and strong work ethic through consistent attendance and task completion.
Education
Bachelor of Science (B.S.) - Psychology
Post University
04.2028
G.E.D. - undefined
Seneca High school
01.2002
Skills
Achieved high levels of guest satisfaction by effectively addressing customer inquiries Enhanced team adaptability to changing priorities and improved task management Streamlined inventory processes through efficient stocking and product rotation Cultivated a dependable and cohesive work environment through collaboration with colleagues Delivered accurate cash register and POS system operations Resolved customer issues through innovative problem-solving strategies Promoted safety awareness by maintaining rigorous cleanliness and sanitation standards Maximized time management to ensure timely completion of all tasks Improved operational efficiency by assisting in loading and unloading trucks Succeeded in thriving within fast-paced, high-volume settings
Timeline
Store Associate / Customer Service Attendant
Weis Markets
04.2025 - 01.2025
Electronics Sales Associate
Walmart
04.2013 - 05.2014
Customer Service / Cashier
McDonald’s
10.2002 - 10.2003
G.E.D. - undefined
Seneca High school
Bachelor of Science (B.S.) - Psychology
Post University