Michael Leyland
Toledo,OH
Summary
Proven leader in retail management, adept at personnel development and operational budgeting, with a track record of maximizing sales and profitability at Big Lots. Leveraged store operations oversight and exceptional customer service skills to significantly enhance team performance and efficiency. Expert in optimizing resources to achieve fiscal goals, demonstrating a unique blend of strategic and interpersonal abilities.
Overview
25
25
years of professional experience
Work History
Liquidation Consultant
Tiger Consulting
12.2024 - Current
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Managed multiple projects simultaneously ensuring timely completion within budget constraints.
- Set specific goals for projects to measure progress and evaluate end results.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Store Manager
Big Lots
Toledo, OH
09.2007 - 10.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Developed strategies to maximize sales and profitability.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Warehouse Lead
LarMar Foods
Perrysburg, OH
01.2000 - 07.2007
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Used hand pallet truck to transport heavy material within the facility.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
Education
Bachelor of Arts - History
University of Toledo
Toledo, OH05-2007
Skills
- Personnel development
- Operational budgeting
- Store operations oversight
- Performance monitoring
- Sales leadership
- Visual merchandising
- Profit and loss management
- Inventory control
- Customer service
- Dependable and reliable
References
References available upon request.
Timeline
Liquidation Consultant
Tiger Consulting
12.2024 - Current
Store Manager
Big Lots
09.2007 - 10.2024
Warehouse Lead
LarMar Foods
01.2000 - 07.2007
Bachelor of Arts - History
University of Toledo
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