Michael Liles

• Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
• Contacted customers to discuss late payments and options for remitting amounts due.
• Documented interactions in computer database and updated information.
• Contacted clients with past-due payments and actively monitored all payments due from clients.

• Responsible for Relationship Management
• Accurate Order Processing and Fulfillment
• Responsible for Customer Retention of an account portfolio for Aftermarket Automotive customers with annual sales value over $1 million.
• Primary point of contact for an assigned portfolio of accounts within a predefined region in partnership with respective field sales.
• Collaborate with cross functional business partners including Supply Chain, Finance, Marketing and Distribution Centers

• 5 Star Emergency Medical and an Emergency Police Dispatcher
• Certified and regulated by the IAED (International Academy of Emergency Dispatch) and GreatCall protocols.
• Inbound and outbound calls, process over 100 inbound calls in a 10-hour shift.

• Assisted payroll clients with set up of their payroll accounts
• Answered questions ranging from tax to basic payroll 101
• Participated in the Employee Emergency Response Team, assist with emergency situation on the Intuit Reno Campus.

A Meat Cutter's responsibilities include, but are not limited to, the following:

Providing premier customer service
Cutting and preparing all varieties and cuts of meat, including the safe operation of tools
Helping to verify and unload meat deliveries from trucks
Maintaining, filing and rotating product in meat cases
Moving meat from coolers to cutting area and returning meat to coolers
Training other associates as needed
Maintaining high standards for product guidelines in sanitation, freshness, trim and cutting
Cleaning equipment
Assisting in other duties as assigned