Michael Linehan
Austin,TX
Summary
Accomplished employee with in-depth experience consistently rising through ranks. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Whichcraft Bottleshop & Taproom
05.2022 - Current
- Performed opening and closing duties to ensure a smooth day of service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills
- Worked closely with business owner to develop and implement marketing initiatives.
Server/Bartender
Beerburg Brewing Company
05.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Auto Body Technician
CARSTAR Intrepid Collision
12.2021 - 04.2022
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected new parts and areas of repair to verify correctness and quality.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Performed buffing and finishing duties at end of each paint job.
Lead Operator/Supervisor
CNC Solutions
12.2019 - 10.2021
- Assisted with equipment startups and machine installation tasks.
- Operated equipment used to produce high quality products.
- Curated products according to custom demand.
- Trained new personal on how to operate equipment.
Education
Botany -
University of California Riverside
Riverside, CA01.2010
High School Diploma -
Colton High School
Colton, CA01.2009
Skills
- Professional and Courteous
- Fiscal Management
- Idea Development and Brainstorming
- Workload Management
- Customer Service
- Product and service knowledge
- Data Entry
- Task Prioritization
Certification
TX Food Manager Certification & TABC Certification.
Timeline
Assistant Manager
Whichcraft Bottleshop & Taproom
05.2022 - Current
Server/Bartender
Beerburg Brewing Company
05.2022 - 09.2023
Auto Body Technician
CARSTAR Intrepid Collision
12.2021 - 04.2022
Lead Operator/Supervisor
CNC Solutions
12.2019 - 10.2021
Botany -
University of California Riverside
High School Diploma -
Colton High School
TX Food Manager Certification & TABC Certification.
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