Michael Long
Rome ,GA
Summary
Dynamic Shift Leader with proven expertise at Foss Floors/Mohawk, enhancing operational efficiency and driving process improvements. Skilled in employee training and safety compliance, I excel in team leadership and conflict resolution, consistently achieving high-quality production outcomes while optimizing workflow and maintaining rigorous quality control standards.
Overview
12
12
years of professional experience
Work History
Shift Leader
Foss floors/ Mohawk
Rome, GA
2015.11 - Current
- Supervised daily operations to enhance workflow efficiency on production lines.
- Trained new staff on safety protocols and operational procedures.
- Implemented process improvements that increased productivity while minimizing downtime.
- Delegated tasks to employees, monitoring activities and completion rates.
- Assisted general manager with operational strategy and company initiative implementation.
- Collaborated with team members to optimize material movement processes.
- Conducted inspections of forklift equipment to ensure safety compliance and proper functioning.
- Operated machinery efficiently to produce high-quality products.
Cook Shift Leader
Zaxby’s
Rome, GA
2013.08 - 2014.04
- Supervised kitchen operations during peak hours to ensure efficient service flow.
- Trained new team members in food preparation and adherence to safety protocols.
- Resolved customer complaints swiftly to guarantee a positive dining experience.
- Conducted routine cleanings to maintain cleanliness and sanitation standards.
- Organized work areas for optimal functionality during shifts.
- Inspected equipment regularly to ensure proper maintenance by staff.
- Reviewed food orders for accuracy before dispatching to customers.
- Performed inventory checks consistently to sustain adequate stock levels.
Paint Booth Operator
Neaton Rome
Rome, GA
2013.02 - 2013.08
- Operated paint booth equipment to achieve uniform coating application.
- Monitored paint quality and consistency throughout production runs.
- Prepared surfaces through cleaning and sanding prior to painting.
- Checked painted surfaces for blemishes before drying.
- Mixed paints according to specified formulas for desired colors and textures.
- Followed safety protocols to maintain a secure working environment.
- Collaborated with team members to optimize workflow and enhance efficiency.
Education
High School Diploma -
Rome High School
Rome, GA2007-05
Skills
- Operational management
- Process improvement
- Employee training
- Safety compliance
- Team delegation
- Quality control
- Shift paperwork completion
- Problem solving
- Leadership
- Time management
- Conflict resolution
- Team leadership
- Forklift operation
- Inventory management
- Workflow optimization
- Collaboration skills
- Material handling
- Certified pallet jack operator
- Warehouse operations
Affiliations
I have coached little league football since I graduated in 2007 in Rome, Ga
I also volunteer at the Boys and Girls Club since I was a member there
Timeline
Shift Leader
Foss floors/ Mohawk
2015.11 - Current
Cook Shift Leader
Zaxby’s
2013.08 - 2014.04
Paint Booth Operator
Neaton Rome
2013.02 - 2013.08
High School Diploma -
Rome High School