Michael Lopez
Fresno,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
CSA
Walgreens
02.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized store environment for optimal customer experience.
Cashier
Pacific fried chicken company
01.2022 - 03.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer questions and provided store information.
- Used suggestive selling techniques to promote add-on sales.
Automotive Technician
Self-employed
04.2019 - 01.2022
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Cashier
Hickory Farms
10.2019 - 01.2021
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Used suggestive selling techniques to promote add-on sales.
- Discounted purchases by scanning and redeeming coupons.
- Processed refunds for worn, damaged and broken merchandise.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
Diploma -
Sunnyside High School
Fresno, CA06.2018
Skills
- Cash Handling
- Customer Service
- POS Systems
- Product Location
- Reliable and Responsible
- Cleaning and Sanitizing
- Honest and Dependable
- Customer Transactions
- Detail-Oriented
Timeline
CSA
Walgreens
02.2023 - Current
Cashier
Pacific fried chicken company
01.2022 - 03.2024
Cashier
Hickory Farms
10.2019 - 01.2021
Automotive Technician
Self-employed
04.2019 - 01.2022
Diploma -
Sunnyside High School