Michael Lyons
Marysville
Summary
Diligent casino worker with expertise in cash handling and customer relations. Demonstrated reliability and attention to detail, ensuring compliance with casino regulations. Enhanced customer satisfaction by resolving inquiries efficiently, contributing to a 20% reduction in wait times. Recognized for professionalism and courtesy in high-pressure environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Slot Tech position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Cage Cashier
Quil Ceda Creek Casino
04.2024 - Current
- Processed cash transactions accurately and efficiently for gaming operations.
- Ensured compliance with casino policies and applicable regulations during cash handling.
- Maintained a balanced cash drawer, resolving discrepancies promptly to ensure accuracy.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Prepared and processed small to large jackpots effectively to assure accuracy and within regulations.
Security Officer
Quil Ceda Creek Casino
07.2023 - 04.2024
- Monitored casino premises to ensure safety and compliance with regulations.
- Responded promptly to incidents, de-escalating situations effectively.
- Conducted regular patrols to identify security risks and maintain order.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored guests for signs of intoxication in order to implement cut-offs as necessary to ensure guests' safety.
- Prepared the gaming floor for and performed PT drops.
Lab Technician
Sidney Sugars Incorporated
09.2022 - 01.2023
- Conducted routine laboratory tests on sugar samples to ensure product quality and compliance with safety standards.
- Maintained laboratory equipment and instruments, performing regular calibrations and preventive maintenance.
- Analyzed data from experiments, documenting findings in detailed reports for review by senior staff.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Streamlined sample processing workflows, reducing turnaround time while maintaining stringent quality standards.
Line Cook
Dairy Queen
03.2022 - 09.2022
- Prepared and cooked food items according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations and kitchen equipment.
- Monitored inventory levels, ensuring timely restocking of ingredients and supplies.
- Implemented food safety practices, adhering to health regulations and company policies.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Sales Clerk
Loaf 'N Jug
09.2021 - 03.2022
- Assisted customers in locating products and provided product information to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained organized merchandise displays, increasing product visibility and accessibility for customers.
- Addressed customer inquiries and resolved issues promptly, contributing to high customer satisfaction levels.
- Monitored inventory levels and assisted in restocking shelves to maintain optimal product availability.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Laborer Operator
Franz Construction
07.2017 - 04.2021
- Operated heavy machinery to assist in various construction projects.
- Conducted site inspections to ensure compliance with safety regulations.
- Collaborated with team members to streamline workflows and improve project efficiency.
- Maintained equipment and tools, ensuring optimal functionality and safety standards.
- Used variety of hand and power tools to complete tasks.
- Prepared roads for asphalt paving in an efficient manner to ensure time management
Painter
Lander Painting
04.2016 - 12.2016
- Prepared surfaces by sanding, scraping, and cleaning to ensure optimal paint adhesion.
- Applied various painting techniques, including brush, roller, and spray methods for uniform finish.
- Maintained inventory of paints and supplies to support project timelines and manage costs.
- Collaborated with team members to complete projects efficiently within deadlines and quality standards.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Deli Clerk
Reese and Ray's IGA
05.2015 - 12.2015
- Assisted customers with deli product selection, ensuring exceptional service and satisfaction.
- Maintained cleanliness and organization of the deli area, adhering to food safety standards.
- Operated slicers, scales, and other equipment safely and efficiently for product preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma -
Fairview High School
Fairview, MTSkills
- Reliability and punctuality
- Professionalism and courtesy
- Patience and tolerance
- Respect and approachable
- Time management proficiency
- Attention to detail
- Customer relations
- Cash handling
- Data entry efficiency
- Casino regulations
Accomplishments
Served 8 years of excellent and outstanding service in the U.S. Army National Guard as a Combat Medic
Timeline
Cage Cashier
Quil Ceda Creek Casino
04.2024 - Current
Security Officer
Quil Ceda Creek Casino
07.2023 - 04.2024
Lab Technician
Sidney Sugars Incorporated
09.2022 - 01.2023
Line Cook
Dairy Queen
03.2022 - 09.2022
Sales Clerk
Loaf 'N Jug
09.2021 - 03.2022
Laborer Operator
Franz Construction
07.2017 - 04.2021
Painter
Lander Painting
04.2016 - 12.2016
Deli Clerk
Reese and Ray's IGA
05.2015 - 12.2015
High School Diploma -
Fairview High School