Sharon Johnson
Las Vegas,NV
Summary
Dynamic Cage Cashier with proven expertise at The Cosmopolitan of Las Vegas, excelling in cash handling and customer service. Recognized for enhancing operational efficiency and ensuring compliance with casino regulations. Skilled in fraud detection and relationship building, consistently delivering exceptional service while managing high volumes of currency with accuracy.
Overview
10
10
years of professional experience
Work History
Cage Cashier
The Cosmopolitan of Las Vegas
10.2015 - 07.2025
- Processed cash transactions accurately and efficiently for high-volume gaming operations.
- Maintained compliance with all regulatory requirements and internal policies related to cash handling.
- Assisted in training new staff on operational procedures and customer service standards.
- Monitored gaming floor activity, ensuring adherence to casino regulations and customer satisfaction.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Quickly and accurately counted drawers at start and end of each shift.
- Collaborated with other departments to resolve discrepancies in a timely manner, promoting smooth operations throughout the casino floor.
Education
High School Diploma -
Warren Central High School
Vicksburg, MS06-1987
Skills
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling
- Data entry efficiency
- Wire transfers
- Fraud detection
- Casino regulations
- Jackpot payouts
- Foreign currency exchanges
- Cash balancing
- Identification guidelines
- Cage security
- Internal controls compliance
- Customer service
- Problem-solving
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Machine operation
- Decision-making
- Relationship building
- Computer literacy
- Professionalism
- Cash drawer management
Timeline
Cage Cashier
The Cosmopolitan of Las Vegas
10.2015 - 07.2025
High School Diploma -
Warren Central High School