Michael Macias
Los Angeles
Summary
Detail-oriented Transportation Security Professional experienced in safety and compliance within high-pressure environments. Collaborates effectively with teams to adapt to evolving challenges while upholding standards. Expertise in threat detection, risk assessment, and emergency response drives achievement of security objectives and operational efficiency.
Overview
10
10
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
Los Angeles, CA
04.2023 - Current
- - Screened passengers and baggage using TSA security procedures and technology
- - Verified identities and enforced federal security
- - Identified potential security threats and prohibited items
- - Collaborated with law enforcement and airport personnel to maintain secure operations
- - Assumed responsibility for checkpoint operations, managing break rotations, monitoring team coverage, and ensuring strict adherence to TSA security procedures
- - Documented security incidents, maintaining accurate records to support agency policy compliance
- Accomplishments
- - Demonstrated accuracy, professionalism, and sound judgement during security incidents
- - Demonstrated accuracy and professionalism during security incidents, applying sound judgement to mitigate potential risks
- - Adapted to rapidly changing security protocols while maintaining strict compliance and situational awareness in high-security environment
- - Demonstrated consistent adherence to security protocols under covert testing conditions and routine compliance evaluations
- Series: 1802 - Grade: GS-9
- Hours per week: 40
Team Member
Chuze Fitness
Cudahy, CA
12.2021 - 04.2023
- Documented daily responsibilities
- - Manage membership systems, including account updates, billing assistance, and service coordination
- - Monitored facility access to ensure only authorized members and guests entered the facility
- - Assisted with daily facility operations, maintaining cleanliness, ensuring safety standards, and enforcing policy compliance
- - Delivered resistance and endurance training to stimulate hypertrophy, reduce stress hormones, and promote endorphin production for effective stress management and relaxation
- - Informed guests about establishment, detailing departments, offices, personnel, and services to enhance visitor experience
- - Collected, sorted, and distributed mail, messages, and courier deliveries
- Hours per week: 40
Cashier/Manager
McDonalds
Los Angeles, CA
03.2018 - 12.2021
- - Supervised shift operations, ensuring smooth workflow and high standards of customer service during manager duties
- - Resolved customer concerns and operational issues, enhancing customer satisfaction and operational efficiency
- - Trained and supported new employees on procedures and customer service, contributing to a knowledgeable team and improved service quality
- - Manage end-of-day bookkeeping, documenting cashflow to drive key financial reporting and decision marketing
- - Upheld all local COVID-19 safety protocols including increased sanitization, enforcing mask policies, and ensuring a limited capacity
- Hours per week: 40
Cashier/Cook
El Pollo Loco
Los Angeles, CA
05.2017 - 11.2017
- - Processed customer orders accurately and efficiently using cash register and point of sale system
- - Prepared food items per company recipes and safety standards to ensure quality and compliance
- - Collaborated with team members to maintain smooth operations during peak service hours
- Hours per week: 40
Clerk
Alta Med
Los Angeles, CA
01.2017 - 02.2017
- - Facilitated exceptional client service via remote communication, processing 50+ calls daily to resolve inquiries and strengthen client relationships
- - Recommended and guided clients on a diverse range of goods and services to meet their needs
- Hours per week: 15
Education
Bachelor's degree - Bachelor of Science in Criminal Justice
California State University of Los Angeles
Los Angeles, CA12.2021
Associate's degree - Associates Degree in Administration of Justice
Los Angeles City College
Los Angeles, CA06.2020
Skills
- Security screening expertise
- Security clearance
- Policy enforcement
- Security equipment operation
- Surveillance monitoring
- Incident reporting
- Risk assessment
- Crisis response
- Emergency preparedness
- De-escalation techniques
- Threat mitigation
- Integrity and honesty
Languages
Spanish Spoken: Intermediate | Written: Novice | Read: Intermediate
French Spoken: Novice | Written: None | Read: Novice
Timeline
Transportation Security Officer
Transportation Security Administration
04.2023 - Current
Team Member
Chuze Fitness
12.2021 - 04.2023
Cashier/Manager
McDonalds
03.2018 - 12.2021
Cashier/Cook
El Pollo Loco
05.2017 - 11.2017
Clerk
Alta Med
01.2017 - 02.2017
Associate's degree - Associates Degree in Administration of Justice
Los Angeles City College
Bachelor's degree - Bachelor of Science in Criminal Justice
California State University of Los Angeles