Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Timeline
Generic
MICHAEL MACPHERSON

MICHAEL MACPHERSON

Allendale,MI

Summary

Dynamic leader with 20 years of sales management experience and strong financial analysis skills to drive strategy and outcomes. Proven track record in recruiting, hiring, and training effective leaders and sales managers while emphasizing coaching and execution.

Overview

21
21
years of professional experience
5
5

Certifications

Work History

Operations Manager, Executive Management Team

Sheldon Cleaners
Kentwood, MI
12.2023 - Current
  • Established recruiting, hiring, and training processes company-wide
  • Standardized training implementation and consistent execution of key behaviors
  • Formalized standard operating procedures and trained leadership team around core technical and relational skills to increase effectiveness

Director Of Sales

Allstate Rivertown Insurance
Grandville, MI
09.2023 - 12.2023
  • Obtained Life, Health, and Property and Casualty licenses.
  • Developed and implemented sales strategies to maximize revenue growth.
  • Owner decided to sell book of business.

Retail Region Manager, Senior Vice President

Huntington National Bank
West Michigan, MI
06.2003 - 09.2023
  • Sales Manager for Retail Banking, Investment, and Insurance product segments for all of West Michigan
  • Developed sales strategies and coached colleagues to enhance execution, industry knowledge, and advisory services across 130 branches
  • Oversaw hiring, training, development, execution and performance management for all Branch colleagues in West Michigan

Retail Sales & Service Manager

Huntington Bank
West Michigan
11.2019 - 04.2021
  • Analyzed and strategized financial initiatives for 230 branches
  • Developed sales strategy and implemented initiatives to drive improved execution and performance for all product categories
  • Leveraged SalesForce systems to build reporting and create CRM programs for proactive calling efforts
  • Designed and led sales clinics to build technical skills, relational skills, and motivate sales force to achieve targets

Education

Bachelor of Arts - Double Major - Management And Communication

Hope College
Holland, Michigan
05-2003

Skills

  • Market Analysis
  • Microsoft Office Suite
  • Strategic Planning
  • Relationship Management
  • Budget Management Skills
  • Team Leadership
  • Sales and Business Development
  • Financial Expertise

Accomplishments

  • Led Region to top investment and insurance production in the company for multiple years.
  • Launched a specialized, Dedicated Relationship Banker program, to help attract, grow, and retain a book of 1,000 households.
  • Consistently achieved performance in top 5% of company.

Affiliations

  • Greater Ottawa County United Way - Board Chair, Finance Committee, and Campaign Chair (2011-2023)
  • Led Region to top investment and insurance production in the company for multiple years.
  • Launched a specialized, Dedicated Relationship Banker program, to help attract, grow, and retain a book of 1,000+ households.
  • Consistently achieved performance in top 5% of company.

Certification

  • Life Insurance, Fixed Annuities, Health Insurance, and Property & Casualty Licenses

Timeline

Operations Manager, Executive Management Team

Sheldon Cleaners
12.2023 - Current

Director Of Sales

Allstate Rivertown Insurance
09.2023 - 12.2023

Retail Sales & Service Manager

Huntington Bank
11.2019 - 04.2021

Retail Region Manager, Senior Vice President

Huntington National Bank
06.2003 - 09.2023

Bachelor of Arts - Double Major - Management And Communication

Hope College
MICHAEL MACPHERSON