Michael Maez
Tempe,AZ
Summary
Dynamic Cook Shift Leader with proven expertise in team management, food preparation, and sanitation. Committed to enhancing kitchen efficiency and delivering exceptional service while training new staff on best practices.
Dedicated professional with extensive experience in kitchen operations and team leadership. Skilled in multitasking, food quality monitoring, and sanitation compliance. Ready to improve kitchen efficiency and elevate customer satisfaction through effective training and streamlined practices.
Experienced with managing high-paced kitchen environments and leading cooking teams. Utilizes culinary skills and leadership to ensure smooth operations and quality control. Strong understanding of kitchen safety standards and team coordination.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Cook Shift Leader
Shiftsmart
Phoenix, AZ
02.2026 - Current
- Supervised kitchen staff during shifts to ensure timely meal preparation and service.
- Maintained inventory levels and organized stock to enhance kitchen efficiency.
- Trained new team members on food safety protocols and operational procedures.
- Monitored food quality standards, ensuring compliance with health regulations.
Crew Member Team Leader
Popeyes® Louisana Kitchen
Phoenix, AZ
01.2017 - 01.2018
- Led team members in efficient food preparation and service during peak hours.
- Trained new hires on operational procedures and customer service standards.
- Monitored inventory levels and assisted in stock management to reduce waste.
- Ensured compliance with food safety regulations and sanitation practices.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Facilitated effective communication between kitchen staff and front-line employees.
- Conducted daily team briefings to align goals and motivate crew members for success.
- Implemented process improvements that increased order accuracy and speed of service.
Education
Associate of Applied Science - Business Administration
Maestro University
Houston, TX05.2027
Associate of Arts - Medical Assistant
UEI College
Phoenix, AZ05.2023
Skills
- Service excellence
- Effective team leadership
- Cooking methods expertise
- Streamlined kitchen management
- Food preparation
- Meal preparation
- Multitasking and organization
- Sanitation procedures
- Food presentation
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Cook Shift Leader
Shiftsmart
02.2026 - Current
Crew Member Team Leader
Popeyes® Louisana Kitchen
01.2017 - 01.2018
Associate of Applied Science - Business Administration
Maestro University
Associate of Arts - Medical Assistant
UEI College