Michael Manganelli

• Assisted with food and beverage service, ensuring timely delivery to customers.
• Maintained cleanliness of dining area, adhering to health and safety standards.
• Collaborated with kitchen staff to coordinate orders effectively.
• Provided menu recommendations and answered customer inquiries about dishes.
• Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make all the difference.
• Handled cash transactions accurately using point-of-sale systems.
• Supported team members during peak hours, enhancing overall efficiency.

• Learned company policies and procedures for optimal service delivery.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Set up and take down of large party functions

Served guests with enthusiastic, helpful demeanor to promote positive memorable experiences

Resolved guest concerns or complaints and kept supervisors informed of escalating situations.

Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.

• Effectively multitasked within fast-paced environment
• Recommended food and drinks to patrons based on preference,pairings and special promotions.
• Developed seasonal drink menus, enhancing guest experience and driving sales growth.
• Managed inventory control, minimizing waste through efficient stock rotation practices, up to date mixology trends and sanitation standards.

• Enhanced customer satisfaction through attentive service and product knowledge.
• Built relationships with customers to encourage repeat business.
• Maintained accurate inventory levels using POS system
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.