Michael Manuel
Clayton,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Agent - Outbound Operation
Fedex Express
04.2020 - Current
- Managed slide operations for various markets.
- Contributed to successfully removing markets from Focus Flight status.
- Continually adjusted slide operations to increase efficiency; worked with Service Assurance to increase overall LQI.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Supervised multiple employees
- Verified documentation and condition of freight to assure quality standards were achieved.
- Conducted regular reviews of operations and identified areas for improvement.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Operated equipment while observing standard safety procedures.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of freight.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding operations concerns.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
Team Lead - Input Operation
Fedex Express
07.2019 - 04.2020
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked with Non Con line to coordinate proper staffing levels.
- Trained new team members by relaying information on company procedures and safety requirements.
Material Handler - Input/Non Con Operation
Fedex Express
11.2018 - 07.2019
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Maintained clean, orderly work environment free of hazards.
- Ability to work in constant state of alertness and in a safe manner.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Helped train new employees in safe practices.
Education
High School Diploma -
Houston County High School
Warner Robins, GABusiness Management
Everest University - Tampa
Tampa, FLSkills
- Load Planning
- Problem-Solving
- Cargo Sorting
- Logistics and Transportation
- Adherence to Policies
- Security awareness
- Decision-Making
- Cargo Equipment Operation
- Material Handling
- Weight and Balance Determination
- Work Planning and Prioritization
- Team Collaboration
Certification
- GSE Qualified on tugs, belt loader, loader, people mover.
- Weight and balance qualified on 757, 767, MD-11, and Airbus
- Qualified on feeder, 757, 767, MD-11, Airbus airframes.
- Prior Deice qualifications.
Timeline
Ramp Agent - Outbound Operation
Fedex Express
04.2020 - Current
Team Lead - Input Operation
Fedex Express
07.2019 - 04.2020
Material Handler - Input/Non Con Operation
Fedex Express
11.2018 - 07.2019
High School Diploma -
Houston County High School
Business Management
Everest University - Tampa