Michael Manus
San Diego,CA
Summary
Dependable Customer Sales Representative skilled at forming lasting bonds with clients and customers by carefully addressing needs and fulfilling business goals. Customer satisfaction has always been a trait that I took pride in and achieved an almost perfect Customer Satisfaction Survey score month over month for over four years while in the Retail sector of my job before the current role as Integrated Solutions Consultant I have held for the past eleven
months.
Overview
7
7
years of professional experience
Work History
Integrated Solutions Consultant
AT&T Mobility
San Diego, CA
02.2016 - Current
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
- Coordinated support responses to customer issues, verifying closure of concerns and correction of account issues and concerns
- Recommended specific services and products to customers based on unique technical and life based needs
- Communicated with sales team members to integrate customer feedback into future promotional efforts.
Education
Bachelor of Science - Social Science Single Subject Teaching
San Diego State University
San Diego, CA05.2011
Skills
- Customer Records
- Credit Term and Price Quotes
- Competitor Knowledge and Analysis
- Customer Service and Satisfaction
Timeline
Integrated Solutions Consultant
AT&T Mobility
02.2016 - Current
Bachelor of Science - Social Science Single Subject Teaching
San Diego State University