Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joseph Kyle Warren

Surprise,AZ

Summary

Affable Solutions Consultant with 15 years of experience helping companies connect customers with ideal solutions. Dedicated to taking ownership of full customer lifecycle, from pre-sale education to post-sale support. Consistently evangelizes for high-quality products and exceptional services. Keen to form strong, lasting business relationships between clients and providers, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration.

Overview

9
9
years of professional experience

Work History

Integrated Solutions Consultant

AT&T
09.2021 - Current
  • Enhanced client satisfaction by providing customized integrated solutions tailored to their specific needs.
  • Developed long-term relationships with clients, fostering trust and loyalty for future business opportunities.
  • Increased sales revenue by identifying potential clients and presenting relevant integrated solutions.
  • Conducted thorough assessments of client needs, ensuring the most suitable solutions were proposed and implemented.

Assistant Store Manager

AT&T
06.2020 - 09.2021
  • Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
  • Streamlined inventory management with organized stockrooms and accurate recordkeeping.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Monitored competitor activity to stay informed of market trends and adjust strategies accordingly.

Retail Sales Consultant

AT&T
12.2014 - 06.2020
  • Maximized sales revenue through personalized recommendations and upselling techniques.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Increased average transaction value through strategic cross-selling of complementary products.

Education

High School Diploma -

North Side High School
Jackson, TN
05.2010

Skills

  • Resource Allocation
  • Decision Making
  • Product Knowledge
  • Creative Thinking
  • Active Listening
  • Customer Service
  • Time Management
  • Problem Solving
  • Customer Needs Analysis
  • Sales Presentations
  • Presenting Service Options
  • Relationship Building

Accomplishments

  • Collaborated with team of 3 in the migration of AZDPS from Verizon to AT&T.
  • Met my highest personal ranking at 241% attainment in Oct. 2022.
  • Inducted into the Pacific Leadership Academy in 2023, networking with 17 other consultants in a combined 8 states.

Timeline

Integrated Solutions Consultant

AT&T
09.2021 - Current

Assistant Store Manager

AT&T
06.2020 - 09.2021

Retail Sales Consultant

AT&T
12.2014 - 06.2020

High School Diploma -

North Side High School

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Joseph Kyle Warren