Michael Markey
Liberty Lake,WA
Summary
Dynamic and results-driven manager with extensive experience in the automotive industry and seven years in leadership roles. Proven track record of enhancing inventory volume and customer engagement, driving significant growth and operational efficiency. Committed to empowering teams to reach their full potential while fostering a culture of excellence and collaboration. Aspiring to leverage skills and experience in a General Manager position, focused on consistently achieving and surpassing ambitious goals month after month and year after year.
Overview
10
10
years of professional experience
Work History
Used Car Manager/General Sales Manager
AutoNation Audi Volkswagen Spokane Valley
Spokane Valley, WA
05.2023 - Current
- Led sales team to exceed quarterly targets through effective coaching and strategy implementation.
- Analyzed sales data to identify trends, adjust strategies, and improve overall performance.
- Fostered cross-departmental collaboration to streamline processes and enhance customer service delivery.
- Mentored junior sales staff, providing guidance on best practices and career development opportunities.
- Led used car sales team to achieve monthly revenue targets through strategic pricing and inventory management.
- Analyzed market trends to optimize vehicle pricing strategies, enhancing competitiveness within local market.
Sales Manager/Finance Manager
AutoNation Subaru
Spokane Valley, WA
05.2019 - 05.2023
- Maintained CIT's under 5 days.
- Led the team to top quartile C.S.I. not only month to month but maintained it for a 90 day rolling period.
- Expanded vehicle inventory and enhanced customer traffic as Used Car Manager through strategic acquisition of vehicles via platforms such as Facebook, Craigslist, and AutoTrader.
- Executed trade walks, providing in-depth insights on new and used inventory to drive team success.
- Brought our team to a 5% Y.O.Y increase for all Subaru Marketing Leads for a total of 18.2%.
- Implemented strategies that positioned internet department as the leading used car closer for all AutoNation locations, consistently securing a minimum of 120 leads.
- Oversaw floor management to support team development and optimize sales conversion through objection handling.
- Engaged with external vendors, including Shift Digital, CDK, and BFG, while coordinating efforts with Subaru district managers to ensure seamless operations.
Automotive Sales Consultant
Crosspointe Autoplex
Spokane, WA
02.2018 - 04.2019
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
- Responded to inquiries from potential customers via email and telephone.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Presented purchasing options using the 4 square method to bring out objections to overcome.
- Provided extensive followup to sold and not sold customers to build a book of business and referral business.
- Implemented operational enhancements to achieve recognition as most improved used car department in AutoNation.
Inventory Manager
ASC Imports
Spokane, WA
01.2016 - 01.2018
- Performed constant lot rodeos to keep the best eye appeal for consumers while driving past out lot.
- Kept constant knowledge of recon on inventory to know where we are at in the process.
- Undercoating imported vehicles from Canada to protect against rust.
- Had to reprogram speedometer faceplates from km to mph.
- Ran vehicles to auction and made sure they were front line ready while running through the sale.
- Maintained strong relationships with wholesalers ensuring vehicles were being pushed through the importing process as quick and efficient as possible.
Education
Sales Manager Leadership & Process - Leadership And Dealership Fundamentals
AutoNation
Spokane Valley, WA04-2026
Manager Leadership - Leadership
AutoNation Leadership
Spokane, WA09-2022
Sales Manager Leadership & Process - Used Vehicle Inventory/Management/Margins
AutoNation Used Vehicle Manager University
Los Angeles, CA06-2022
Sales Manager Leadership & Process - Compliance/Legalities/How To Increase Revenue
AutoNation CFS Level 1&2
Bellevue, WA04-2021
High School Diploma -
Post Falls High School
Post Falls, ID06-2014
Skills
- Product and Service Management
- Skilled in persuasive negotiations
- Revenue optimization through pricing
- Revenue optimization strategies
- Proficient in CDK
- Skilled in using RouteOne, DealerTrack, and CUDL platforms
- Excellent with all Microsoft Applications
- Employee motivation
- Team development
- Sales development
- Budgeting and finance
- Leadership and team building
Timeline
Used Car Manager/General Sales Manager
AutoNation Audi Volkswagen Spokane Valley
05.2023 - Current
Sales Manager/Finance Manager
AutoNation Subaru
05.2019 - 05.2023
Automotive Sales Consultant
Crosspointe Autoplex
02.2018 - 04.2019
Inventory Manager
ASC Imports
01.2016 - 01.2018
Sales Manager Leadership & Process - Used Vehicle Inventory/Management/Margins
AutoNation Used Vehicle Manager University
Sales Manager Leadership & Process - Compliance/Legalities/How To Increase Revenue
AutoNation CFS Level 1&2
High School Diploma -
Post Falls High School
Sales Manager Leadership & Process - Leadership And Dealership Fundamentals
AutoNation
Manager Leadership - Leadership
AutoNation Leadership