Michael Marks
Breaux Bridge,LA
Summary
I work well with customers and am capable of figuring out solutions for problems that they or I may have. I am well able to carry out instructions given to me in a quick and timely manner while ensuring quality of work. I am able to operate on my own and make judgement-based decisions in daily tasks.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Pizza Hut
Breaux Bridge, Louisiana
08.2023 - Current
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
Grocery Clerk
Super One Foods
Breaux Bridge, Louisiana
03.2022 - 03.2023
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Followed instructions to properly arrange merchandise items.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Answered questions and inquiries per shift regarding products, prices and availability.
- Organized backroom storage areas according to company standards.
- Provided assistance with loading groceries into customer vehicles upon request.
Education
Some College (No Degree) -
University of Lousiana At Lafayette
LafayetteSkills
- Quality Assurance
- Dispatch Communication
- Order Verification
- Product Promotion
- Loss Prevention
- Pallet Jack Operation
- Customer Service
- Crate breakdown
- Store Cleaning
- Opening and closing procedures
- Heavy Lifting
- Assisting customers
Timeline
Delivery Driver
Pizza Hut
08.2023 - Current
Grocery Clerk
Super One Foods
03.2022 - 03.2023
Some College (No Degree) -
University of Lousiana At Lafayette