Michael Marlow
Kalispell,MT
Summary
Graphic designer who multi-tasks and manages time well in fiercely competitive, fast-paced environments. Creative, hands-on professional with expertise in art direction and project management. Dedicated Rideshare Driver with over 5 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and outstanding transport experiences. Consistently high revenue producer with outstanding safety record.
Overview
19
19
years of professional experience
Work History
Rideshare Driver
Uber And Lyft
01.2019 - 11.2023
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Travel Assignments
Silver State Barricade & Sign, Red Line And Fast Signs
07.2017 - 12.2018
- Managed day-to-day business operations and made strategic decisions. Fast Signs - CSR
- Delivered exceptional customer service by maintaining extensive knowledge of products and services and creating a welcoming environment. Fast Signs - CSR
- Involved with producing and assembling convention show graphics throughout casinos in Las Vegas. Red Line - Production and Install
- Meeting specific deadlines to ensure that products were installed before large convention shows. Red Line - Production and Install
- Responsible for the production of signs and graphics. Silver State
- Designed and installed wraps for their complete vehicle fleet. Silver State
Sales Executive
DFW Hightech Signs
02.2016 - 06.2017
- Identified and qualified customer needs, developed sales strategies and negotiated and closed profitable projects.
- Satisfied clients with best possible sign for their budgets and needs.
- Consistently hit and exceeded sales goals for the past 16 months.
- Helped with the growth of the DFW location to be able to open second location in Rockwall, Texas.
- Multi-task from sales to project management from start to finish with customer's projects.
Operations Manager and Graphic Designer
Pace Graphics
01.2012 - 08.2015
- Translated complex concepts and designs into compelling visual prints.
- Collaborated with clients to ensure design consistency to create the best product for their needs.
- Amplified sales and profit significantly in three years.
- Trained new team members into becoming intermediate level employees.
- Designed full vehicle wraps, tradeshow graphics and signage from concept through completion.
- Generated detailed proofs of final designs.
- Held daily meeting with team members to keep with fast pace workflow.
Lead Graphic Designer and Production Manager
Sign A Rama
01.2005 - 01.2012
- Sole graphic designer for creating vehicle graphics, full graphic wraps, banners, interior and exterior signage.
- Worked with clients from start to finish with design, print, production and installation.
- Maintained consistent use of graphic imagery in materials and other marketing outreach.
- Worked with clients to determine strategy and design for completion of projects.
- Generated new ideas with limited direction to satisfy client needs.
- Worked on multiple projects on a daily basis to ensure meeting deadlines.
- Taking clients ideas and turning them into completed projects.
Education
Associate of Arts - Graphic Design and Applied Arts
Art Institution of Dallas
Dallas, TX2005
Skills
- Photoshop
- Illustrator
- Lightroom
- 3M certified
- Large format printing
- Sign Production
- Sign Installations
- Sales/Customer Service
- Computer graphics
- Digital media
- Excellent communication skills
- Project management
- Creative problem solver
- Strong client relations
Timeline
Rideshare Driver
Uber And Lyft
01.2019 - 11.2023
Travel Assignments
Silver State Barricade & Sign, Red Line And Fast Signs
07.2017 - 12.2018
Sales Executive
DFW Hightech Signs
02.2016 - 06.2017
Operations Manager and Graphic Designer
Pace Graphics
01.2012 - 08.2015
Lead Graphic Designer and Production Manager
Sign A Rama
01.2005 - 01.2012
Associate of Arts - Graphic Design and Applied Arts
Art Institution of Dallas