Summary
Overview
Work History
Education
Skills
Timeline
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Michael Marquez

Groton ,Connecticut

Summary

Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet deadlines. Detailed orientated and dedicated to making any guests or customers feel welcomed.

Overview

6
6
years of professional experience

Work History

Ramp Agent

Southwest Airlines
02.2023 - 09.2023
  • Guided aircraft into and out of parking positions using hand signals.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Operated equipment while observing standard safety procedures.

Ramp Agent

Spirit
02.2022 - 02.2023
  • Guided aircraft into and out of parking positions using hand signals.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.

Housekeeping Attendant

Luxor Las Vegas
08.2021 - 02.2022
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Crew Member

Chipotle
05.2021 - 08.2021
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Photographer's Assistant

Positive Studios
02.2018 - 05.2021
  • Used Adobe Photoshop to complete basic image editing such as retouching skin tones and improving lighting and color.
  • Planned and prepared for on-location and studio shoots.
  • Scanned photographs into computers for editing, storage and electronic transmission.
  • Leveraged camera gear and equipment to express creative vision.
  • Selected and set up appropriate props, backdrops, and lighting.

Education

High School Diploma -

San Jacinto College District
Pasadena, TX

Skills

  • External Servicing
  • Sorting and Labeling
  • Pushback and Towing
  • Security Processes
  • Workload Management
  • Guest Safety
  • Teamwork
  • Strong Work Ethic
  • Time Management
  • Self Management

Timeline

Ramp Agent

Southwest Airlines
02.2023 - 09.2023

Ramp Agent

Spirit
02.2022 - 02.2023

Housekeeping Attendant

Luxor Las Vegas
08.2021 - 02.2022

Crew Member

Chipotle
05.2021 - 08.2021

Photographer's Assistant

Positive Studios
02.2018 - 05.2021

High School Diploma -

San Jacinto College District

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Michael Marquez