Summary
Overview
Work History
Education
Skills
Timeline
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Michael Marrero

Littleton,CO

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

8
8
years of professional experience

Work History

Store Manager

GameStop
Castle Rock, CO
06.2024 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Monitored employee performance and identified performance gaps for corrective action.

Data Entry Clerk

3rd Party Containers
Denver, CO
03.2021 - 10.2021
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Utilized specialized software applications related to the job role.
  • Prepared summaries of daily work completed for review by supervisors.
  • Organized files according to established procedures for easy retrieval later on.
  • Performed data entry from paper documents, emails, and other sources into computer systems.

Area Supervisor

Ross Dress for Less
Aurora, CO
06.2016 - 01.2018
  • Developed and maintained a positive working environment for all staff members.
  • Monitored employee performance, providing feedback and coaching as needed.
  • Provided guidance to team members on proper procedures for handling customer inquiries.
  • Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
  • Collaborated with other departments to streamline operations and promote inter-departmental synergy.

Spa Attendant

The Gaylord Hotel
Aurora, CO
07.2018 - 03.2020
  • Greeted customers, answered questions and provided information about services.
  • Assisted with booking appointments and processing payments for services.
  • Ensured cleanliness of all equipment and supplies used in treatments.
  • Stocked towels, linens, robes and other amenities in the locker rooms.
  • Conducted regular checks on temperature levels within hot tubs, pools, steam rooms to ensure safety standards were met.

Education

Associate of Applied Science - Cyber Security And IT

CU Boulder
Boulder, CO
10-2024

GED -

Hinkley High School
Aurora, CO
07-2009

Skills

  • Revenue Generation
  • Loss Prevention
  • Supply Ordering
  • Promotional planning
  • Store operations oversight
  • Budget Administration
  • Shift Scheduling
  • Team Development

Timeline

Store Manager

GameStop
06.2024 - Current

Data Entry Clerk

3rd Party Containers
03.2021 - 10.2021

Spa Attendant

The Gaylord Hotel
07.2018 - 03.2020

Area Supervisor

Ross Dress for Less
06.2016 - 01.2018

Associate of Applied Science - Cyber Security And IT

CU Boulder

GED -

Hinkley High School

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Michael Marrero